Workday Support Specialist

Position : Workday Support Specialist

Location : Fremont, CA -Remote

Assist with the configuration, testing, implementation, and ongoing administration of the Workday (HCM) system.

Provide system administration, including business process configuration, reporting development, end-user training, and data management.

Troubleshoot system issues, provide user support, and conduct training sessions.

Ensure data integrity and compliance through audits, reconciliation, and quality checks.

Collaborate with cross-functional teams to align system functionality with operational needs, and coordinate security access-related needs.

Participate in system lifecycle activities, including requirements gathering, testing, documentation, training, and deployment of updates.

Develop and maintain reports, and analytics to support decision-making.

Communicate with vendors or consultants to support system

Familiar with all the modules of HCM

Stay informed on Workday releases and human resources information system (HRIS) best practices, recommending improvements.

Perform other related duties as required.

Strong understanding of Human Resources (HR) processes and practices in the public sector.

Proficiency in report writing and analytics within Workday.

Ability to take ownership of an aspect or task on a project with little to no assistance.

Ability to translate business requirements into system configurations.

Ability to maintain a detail-oriented focus on data accuracy and quality.

Ability to troubleshoot system issues effectively with an understanding of the unique challenges of the public sector.

Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

Ability to work independently and as part of a team.

Ability to handle confidential information