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Functional Solutions Consultant - NetSuite ACS (Managed Services) - SW / Services / GB (Baton Rouge)

Functional Solutions Consultant - NetSuite ACS (Managed Services) - SW / Services / GB (Baton Rouge)

Louisiana StaffingBaton Rouge, LA, United States
16 hours ago
Job type
  • Full-time
Job description

Oracle NetSuite Advanced Customer Support Consultant

Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we're looking for people like you to help us make a global impact. As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly. NetSuite is a place where you can build your career and have fun while doing so! We're invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you're ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.

Responsibilities Include :

  • Participate in the identification and documentation of customers' NetSuite requirements using our proprietary methodology.
  • Participate in driving the approach to remediate gaps, and consensus with the customer.
  • Use strategic design decisions while building solution and architectural recommendations.
  • Work with customers to remediate highest priority challenges.
  • Lead customers and partners through the proper use of NetSuite leading practices ensuring these are factored into designs for standard and customized features.
  • Gain and exhibit subject-matter expertise, thought leadership, working with the product organization to ensure new product feature changes and capabilities are understood and adopted by customers and partners.
  • Architect solutions for complex business requirements, which may include configuration and / or integration and / or technical components, in partnership with our dedicated Technical Services team.
  • Define detailed functional requirements for automations, integrations, and data migrations.
  • Work with our technical team to design and unit test automations and integrations.
  • Perform quality reviews of work developed by other team members.
  • Continue to increase product knowledge and pursue relevant certifications.

Required Experience :

  • 10 years working experience with minimum of 7 years of functional consulting & solution architecture experience.
  • Strong NetSuite ERP Financials solution implementation and / or administration experience - competing ERP offerings may be considered.
  • Full life cycle ERP implementation experience.
  • Developing end-to-end business process flows.
  • Experience working with customers in defining and optimizing Order to Cash processes.
  • Leading and managing business and functional design workshops with clients.
  • Ability to be self-directed, multi-task, and lead others with minimal supervision.
  • Adept at getting hands-on with technology and communicating concepts effectively at various levels within a customer's and / or partner's organization.
  • Passion for driving customer satisfaction.
  • Undergraduate degree or equivalent experience.
  • Must Demonstrate :

  • Working experience in implementation of integration, data migration and customization work streams.
  • Working experience in implementation life cycle activities (SIT, UAT, ).
  • Working experience with cut over and launch activities.
  • Working experience in triaging issues and risks associated with business and functional requirements.
  • Strong analytical skills.
  • Good communication (written and verbal) and presentation skills.
  • To be self-directed and motivated.
  • Leading team members with minimal supervision.
  • Experience In The Following Are Assets :

  • Experience with global or large solution integrators.
  • Experience with SaaS / Cloud architectures.
  • Release management and / or Agile scrum master.
  • Functional Certification with NetSuite or other ERP systems.
  • Travel :

    Up to 20%, as appropriate.

    Disclaimer : Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

    Range and benefit information provided in this posting are specific to the stated locations only.

    CA : Hiring Range in CAD from : $88,100 to $192,600 per annum. US : Hiring Range in USD from : $97,500 to $199,500 per annum. May be eligible for bonus and equity.

    Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

    Oracle US offers a comprehensive benefits package which includes the following : 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee / Spouse / Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance

    The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4

    About Us : As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process.

    If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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    Functional Consultant • Baton Rouge, LA, United States

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