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US Key Account Quality Manager
US Key Account Quality ManagerMinth North America • Wixom, MI, US
US Key Account Quality Manager

US Key Account Quality Manager

Minth North America • Wixom, MI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Our team is expanding and looking to add a US Key Account Quality Manager . We are looking for a dynamic and driven candidate interested in joining a fast-growing global company in the automotive sector.

The US Key Account Quality Manager position is responsible for participating in and assisting U.S. major clients' quality development strategy formulation / execution, leading global quality management and localized implementation for U.S. clients. Other responsibilities include :

Client-Oriented Quality Objective Management

  • Grasp client's global quality strategy, coordinate integration of group / BU / factory resources to ensure sustained controllability of product quality risks.

Key Account Quality Management

  • Key Account Quality Management : interface with key clients on quality strategy, monitoring performance, mitigating risks, and achieving quality targets.
  • Internal Quality Management : resolve urgent quality issues and cross-BU gaps; coordinate organizational collaboration, audit responses, and corrective actions; conduct quality competency training
  • Account Quality System Construction : deploy and refine internal QMS frameworks compliant with industry standards and client specifications.
  • Customer Satisfaction Management : Lead group-wide quality-client engagement initiatives to drive continuous improvement in customer satisfaction.
  • On-site After-Sales Quality Management:

  • Establish Americas on-site after-sales quality team to ensure rapid resolution of customer issues and sustained satisfaction through proactive service delivery.
  • Others

  • Train local employees on quality awareness and promote a "client-centric" quality culture.
  • Execute measures to ensure operational efficiency, data reliability, compliance, risk prevention, asset security, and goal achievement.
  • To be a qualified candidate you must meet the following :

  • Bachelor's degree or above, with priority given to quality management or mechanical related majors;
  • 8+ years. in Quality / Project management experience (Mech. Eng. or Auto Parts), US clients experience is preferred
  • English proficiency as the working language; Other language proficiency is preferred.
  • Key to being successful in this role :

  • Familiarity with automotive / component industry standards
  • Familiarity with product development / manufacturing processes
  • Familiarity with U.S. client quality evaluation systems
  • Expertise in quality management tools / methodologies
  • Highly responsible, proactive, and resilient under pressure; results-driven with strong resource coordination skills to meet client demands.
  • Highly collaborative with strong organizational, coordination, and proactive abilities, adaptability, customer insight, and effective time management.
  • Why work for Minth? Here are the advantages of working at Minth.

  • International development platform
  • Dynamic and efficient team
  • All-round personal improvement
  • Personalized humanistic care
  • Diversified working atmosphere
  • Modern office setting
  • Competitive compensation package
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    Key Account Manager • Wixom, MI, US