Patient Services Coordinator III

Full-Time Patient Service Coordinator III

Novant Health Rock Hill Family Clinic is seeking a Full-Time Patient Service Coordinator III. The PSC III is responsible for timely and accurate recording of patient demographics, insurance information, patient charges, and collections. Scheduling patient appointments in a timely and accurate manner. Verifying patient charges in electronic system, rechecking insurance information, scheduling return appointments if appropriate, and collecting balances due. Running appropriate daily close reports, reconciling all cash, checks, and credit card charges received for each business day. Verifying charges in charge audit work queue and correcting errors before releasing charges. Completing individual and / or practice reconciliation report including bank deposit slip. Cross-training required in multiple administrative support functions.

What You'll Do :

• Complete accurate patient demographic and insurance information in system.
• Greet patient, verify and correct any demographics and insurance information, copy insurance card and ensure copy is added to patient medical record.
• Communicate any changes in demographic and insurance information to the appropriate areas.
• Obtain updated patient registrations signature with date and ensure that the form is added to patient record. Collects and enters co-pay.
• Enter necessary patient demographics if new patient; verifies information if established patient. Chooses appointment time based on patient request, physician / provider availability, and urgency of appointment.
• Work within a team to achieve patient and team goals. Share and initiate regular and professional communication with co-workers. Participate in regular staff meetings. Works with team to identify opportunities of improvement and actively participates in the improvement process.

What We're Looking For :

Why Choose Novant Health?

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families, and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.