Chronic Care Staffing is Hiring a Remote CCM / RPM Enrollment Coordinator!
Location : Remote (Work from anywhere in the U.S.)
Pay : $17.00–$20.00 per hour
Employment Type : Full-Time
About the Role
Are you a Certified or Registered Medical Assistant (CMA / RMA) passionate about patient care and chronic disease management? We’re seeking a Remote CCM / RPM Enrollment Coordinator to join our growing healthcare team.
In this role, you’ll play an essential part in connecting patients to our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs. You’ll identify eligible patients, educate them on program benefits, document verbal consent, and help develop initial care plans for provider review. You’ll serve as a trusted liaison between patients and care teams—empowering patients to take an active role in their health management.
What You’ll Do
- Conduct CCM and RPM enrollments and assess patient eligibility
- Obtain and document verbal consent for participation
- Educate patients and families on chronic conditions, medications, and care expectations
- Communicate effectively with providers, staff, and healthcare professionals
- Support adherence to care plans and assist patients with self-management goals
- Promote positive patient experiences and satisfaction through proactive outreach
- Ensure compliance with CMS and HIPAA guidelines
Requirements
Must-Have Qualifications
Active CMA / RMA certification (nationally recognized)Active BLS certificationStrong organizational skills and sound professional judgmentExcellent problem-solving and critical thinking abilitiesStrong verbal and written communication skillsProficiency in Google Suite and EMR systemsDirect experience with CCM and / or RPM programsNice-to-Have Qualifications
Knowledge of CCM regulations and billing requirementsExperience in care coordination, chronic care management, or transitional careBackground in patient / family education on chronic conditions or medicationsFamiliarity with quality measures, reporting, or CMS complianceAdditional certifications or coursework in care or case managementTeam-oriented mindset suited to a remote work environmentBilingual (English & Spanish) is a plusHome Office Requirements
HIPAA-compliant workspace free from distractionsPrivate room with a lockable door to prevent PHI disclosureHigh-speed internet connection and approved computer setup (dual monitors required)Benefits
Paid Time Off401(k) Retirement PlanHealth, Dental & Vision CoverageNo Weekend WorkGrowth Opportunities