Connecticut law firm seeks full-time experienced Billing Specialist or Billing Coordinator for its well-established practice. Current professional services or legal billing experience is required. The law firm Billing Coordinator will be responsible for all aspects of client billing and have the motivation and ability to roll up their sleeves and hit the ground running in a fast-paced environment.
The Billing Coordinator reports directly to the Comptroller and owners and is responsible for providing outstanding service to the Firm’s attorneys, personnel, clients, and vendors.
The qualified legal billing coordinator candidate must be very flexible, highly committed to exceptional quality and accuracy, possess a high level of customer service, teamwork, and support Firm goals in providing exceptional client service with accuracy and professionalism.
Responsibilities – Law Firm Billing Coordinator
• Audit pre-bills, verify time entries, and ensure accurate client invoices.
• Enter attorney time, meeting daily, weekly and monthly deadlines.
• Daily, heavy client and attorney/paralegal contact and matter set up upon case intake.
• Generating accurate and timely client invoices.
• Follow through, tracking, and reporting of multiple matters and progress.
• Data entry, editing, proofing, customizing, and processing of client invoices.
• Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives.
• Assist in resolving billing inquiries and issues.
• Enter client payments.
• Manage contingency billing and hourly billing, managing each billing method accordingly.
• Track contingency case expenses with detail and proficiency.
• Assist manager with A/R and A/P tasks as needed.
Qualifications
• 4+ years of billing experience in professional services or a law firm required.
• Strong skillsets of 10-key, Word, Excel, and Outlook.
• Law firm billing software experience. Case management software expertise a plus.
• Exceptional organizational skills, follow-up skills, and very high attention to detail.
• Excellent written and oral communication skills.
• Ability to work well in a dynamic, fast-paced environment and meet deadlines.
• Ability to juggle/manage multiple tasks and projects with competing requirements.
• Committed to high-quality customer service (internal and external).
• Consistent attendance, punctuality, reliability, and accountability.
• Real estate closings and evictions accounting experience a plus.
Additional Requirements
Bachelor’s degree in business, finance, or a related field; or work experience equivalent.
Minimum 4 years’ experience in law firm operations, billing, or office management.
Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, recording payments, credit card processing).
Law firm billing software experience a must.
COMPENSATION AND HOURS
Billing Coordinator • East Haven, CT
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