Talent.com
Customer Support Specialist

Customer Support Specialist

Cox Machine, Inc.Wichita, KS, US
30+ days ago
Job type
  • Full-time
Job description

Customer Support Specialist

The Customer Support Specialist performs and coordinates administrative activities as it pertains to customer requirements and needs. This role provides daily support to both external and internal customers while assisting with scheduling, status, and other requests in an efficient and fast-paced team environment.

Experience and Skills

  • Previous experience in aerospace or manufacturing
  • Customer driven focus
  • Proficiency in Microsoft Office (specifically Excel)
  • Strong communication and teamwork skills
  • Must be able to analyze and solve problems
  • Must be able to engage in reflective and independent thinking

Responsibilities

Position Responsibilities

  • Cox Machine representative and point of contact for key customer accounts.
  • Internal liaison to effectively communicate customer status, requirements, and issues as needed
  • Correct and efficient order entry, maintenance, and adjusting to meet customer needs.
  • Obtain and manage customer reports, forecasts, and contractual documentation.
  • Accurate internal order scheduling, upkeep, and communication as needed.
  • Confer with team members to solve problems, complete tasks, and assist with other customer accounts.
  • Adapt as needed to support new customers, evolving trends, and developing projects.
  • Set meetings as needed to communicate and elevate issues to internal customers and stakeholders appropriately.
  • Work cross-functionally with multiple departments to expedite orders and resolve issues.
  • Act as liaison between departments or other groups to improve function, performance or communication.
  • Compile spreadsheets and tables, performing excel functions as needed to review data
  • Review applicable organizational policies and procedures to ensure understanding and compliance.
  • Able to analyze information, interpret the data and communicate the information effectively
  • Able to perform other duties as assigned
  • Create a job alert for this search

    Customer Support Specialist • Wichita, KS, US

    Related jobs
    • Promoted
    Roofing Sales Leader - $60K-$100K+ | Leadership Opportunity | Wichita, KS

    Roofing Sales Leader - $60K-$100K+ | Leadership Opportunity | Wichita, KS

    Ozone RoofingBentley, KS, US
    Full-time
    Roofing Sales Representatives!.HIGHEST JOB PROFITS PAID IN THE INDUSTRY!.Roughly $60,000-$100,000+ annually based on your individual sales and team performance for first year! Dramatically increase...Show moreLast updated: 5 days ago
    • Promoted
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    DynataWinfield, KS, United States
    Full-time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show moreLast updated: 4 days ago
    • Promoted
    Wichita Technical Support Representative (Full-Time)

    Wichita Technical Support Representative (Full-Time)

    MCIWichita, KS, US
    Full-time
    Technical Support Representative (Full-Time).As a technical support representative, you will handle blended inbound phone interactions with residential and business customers.You will troubleshoot ...Show moreLast updated: 30+ days ago
    • Promoted
    Roofing Sales Representative

    Roofing Sales Representative

    Ozone RoofingBentley, KS, US
    Full-time
    Roofing Sales Representatives!.HIGHEST JOB PROFITS PAID IN THE INDUSTRY!.Roughly $60,000-$100,000+ annually based on your individual sales and team performance for first year! Dramatically increase...Show moreLast updated: 5 days ago
    • Promoted
    Direct Support Lead

    Direct Support Lead

    BrightSpring Health ServicesNewton, KS, United States
    Full-time
    Are you driven to serve and help others in your community? Caregivers and Direct Support Professionals (DSP) are the heart of our company with their compassion, dependability, and care.If you want ...Show moreLast updated: 30+ days ago
    • Promoted
    Roofing Sales Rep - Lead Generation, Insurance Claims & Project Management, Training Included, Roofi

    Roofing Sales Rep - Lead Generation, Insurance Claims & Project Management, Training Included, Roofi

    Ozone RoofingBentley, KS, US
    Full-time
    Roofing Sales Representatives!.HIGHEST JOB PROFITS PAID IN THE INDUSTRY!.Roughly $60,000-$100,000+ annually based on your individual sales and team performance for first year! Dramatically increase...Show moreLast updated: 5 days ago
    • Promoted
    Direct Support Professional

    Direct Support Professional

    BrightSpring Health ServicesNewton, KS, United States
    Part-time
    ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position at ResCare Community Living. As a DSP, you play a crucial role in helping us p...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Support Specialist

    Sales Support Specialist

    Lancesoft INCWichita, KS, US
    Full-time
    Job Title : Sales Support Specialist.Job Title : Sales / Support 100% onsite 5 days a week.Monday through Friday 8 : 00 - 5 : 00 PM with possible overtime available depending on business needs.Enable assig...Show moreLast updated: 10 days ago
    • Promoted
    Direct Support Professional - Part Time

    Direct Support Professional - Part Time

    BrightSpring Health ServicesWinfield, KS, United States
    Part-time
    Direct Support Professional - Part Time.ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position at ResCare Community Living.As a DSP,...Show moreLast updated: 18 days ago
    • Promoted
    Sales Support Specialist

    Sales Support Specialist

    VirtualVocationsWichita, Kansas, United States
    Full-time
    A company is looking for a Sales Restaurant Support Specialist - Retention (Remote - US).Key Responsibilities Provide exceptional and timely inbound customer support via phone and email Consult ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Associate

    Customer Support Associate

    Radiant ConsultingWichita, KS, US
    Full-time
    ASPIRING TO BE A CUSTOMER SUPPORT ASSOCIATE? DON’T LET THIS WAIT!.Our company is officially recruiting for a commission-based, performance-driven role that’s equal parts empathy, efficiency, and oc...Show moreLast updated: 11 days ago
    • Promoted
    Customer Service Support

    Customer Service Support

    Lancesoft INCWichita, KS, US
    Full-time
    Job Title : Customer Service Support.Work hours 8am -5pmMonday- Friday.Must complete background check only.Interviews will be conducted in-person. The Customer Service Support 1 – The primary p...Show moreLast updated: 16 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $42 to $45 per hour in Buhler, KS

    Travel Speech Language Pathologist (SLP) - $42 to $45 per hour in Buhler, KS

    AlliedTravelCareersBuhler, KS, US
    Full-time +1
    AlliedTravelCareers is working with Seven Healthcare to find a qualified Speech Language Pathologist (SLP) in Buhler, Kansas, 67522!. Seven Healthcare is seeking a dedicated.Speech Language Patholog...Show moreLast updated: 30+ days ago
    • Promoted
    Account Support Representative - Aviation Industry

    Account Support Representative - Aviation Industry

    Yoh, A Day & Zimmermann CompanyWichita, KS, US
    Full-time
    Account Support Representative – Aviation Industry.Salary : $56,000 – $80,000 per year.Join a Team That Keeps the Skies Moving!. Are you passionate about aviation and customer service? Do...Show moreLast updated: 5 days ago
    • Promoted
    Travel Support Center Specialist

    Travel Support Center Specialist

    CorpayWichita, KS, US
    Full-time
    Travel Support Center Specialist.Copay is looking to hire a Travel Support Center (TSC) Specialist within our CLC Lodging division. This position falls under our Lodging line of business and is loca...Show moreLast updated: 30+ days ago
    Software Support Specialist

    Software Support Specialist

    BG Products Inc.Wichita, Kansas, United States, 67213
    Full-time
    Sponsorship is not available for this position.BG SmartVMA, a subsidiary of BG Products Inc.Our software platform helps service departments drive efficiency, customer engagement, and profitability....Show moreLast updated: 11 days ago
    • Promoted
    Customer Support Associate - Work from Home - Derby, KS

    Customer Support Associate - Work from Home - Derby, KS

    Anomaly SquaredDerby, KS, US
    Remote
    Full-time +1
    At-Home Contact Center Specialist.Anomaly Squared is growing again and if you're looking to join a fun, laid back environment that provides opportunities for personal and professional growth, pleas...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Associate - Work from Home - Wichita, KS

    Customer Support Associate - Work from Home - Wichita, KS

    Anomaly SquaredWichita, KS, US
    Remote
    Full-time +1
    At-Home Contact Center Specialist.Anomaly Squared is growing again and if you're looking to join a fun, laid back environment that provides opportunities for personal and professional growth, pleas...Show moreLast updated: 30+ days ago