Customer Care Representative

Job Description

Job Description

Customer Care representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to understand the complexities of recovering data from damaged devices.

We’re looking for effective communicators with a passion for both written and verbal communication as well as individuals who are seeking job satisfaction knowing you’re helping people restore memories they thought may have been lost forever.

Experience and Education

2–4 years sales experience,  Associate / Bachelor Degree or equivalent work experience

Required Skills and Experience

• Excellent interpersonal, organizational, and communication skills
• Great customer service skills
• Strong attention to detail
• Able to work independently as well as part of a team
• Able to analyze and evaluate customer needs
• Able to prioritize and meet deadlines in a fast-paced environment
• Must have passion for staying ahead of current and future technologies

Job Duties Include

If you have some of the qualifications but not all, please tell us why you think you should be considered.

Benefits

From Employees on Glassdoor

Powered by JazzHR

wulJ8InW9E