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Nurse Manager - Community Care

Nurse Manager - Community Care

Washington StaffingTacoma, WA, US
1 day ago
Job type
  • Full-time
  • Permanent
Job description

Community Care Nurse Manager

The VA Puget Sound Healthcare System is recruiting for a Community Care Nurse Manager at the American Lake VA hospital in Tacoma, Washington. The Community Care Nurse Manager is a registered professional nurse who exemplifies leadership and oversees registered nurse staff within the VA Puget Sound Community Care team. The Nurse Manager is entrusted with the responsibility of oversight of nursing practice, ensuring patient care is streamlined between VA and Community Care teams, fostering interdisciplinary collaboration to optimize patient care delivery, and supporting creative approaches to managing complex client care. The Nurse Manager is responsible and accountable to the Integrated Care Coordination Director of Nursing for all elements of the nursing process. Possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care clinical and administrative eligibility criteria, and Veterans Health Administration standards and guidelines. Will work collaboratively within the Office of Integrated Veteran Care to triage Request for Services to coordinate care processes defined by the IVC Field Guidebook to include developing a care coordination plan, reviewing medical documentation from community providers, communication of care coordination needs, and supporting the Veteran through the completion of the episode of care. Foster team-oriented environment among staff to work collaboratively with administrative staff and other clinical staff within the Community Care team, building trust in relationships. Will support the medical center's mission to improve timely access to care, ensure Veterans who want to receive care in the community are referred and scheduled into the community, and support the delivery of high quality, timely care to the Veteran receiving community services. Functions as a leader and collaborates with a multi-service and multi-disciplinary team within the local VA facility and in the community. Utilizes dashboards, databases, and various applications to monitor, review, and present data with the purposes of streamlining care and ensuring nurses are functioning at the top of their license. Leads the provision of nursing care to patients with complex care needs utilizing the nursing process in alignment with the ANA Standards of Nursing Practice. Applies clinical knowledge / judgment to lead staff involvement in planning, decision-making, and evaluating outcomes. Improves Veteran / patient driven care by resolving experience issues such as coordination of care, timeliness or process issues, common themes of dissatisfaction, or environment of care concerns for the immediate practice setting. Revises work schedule and assignments on short notice to meet changes in prescribed workload and deadlines. Provides guidance to all assigned staff.

VA offers a comprehensive total rewards package : VA Nurse Total Rewards

  • Pay : Competitive salary, regular salary increases, potential for performance awards
  • Paid Time Off : 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
  • Retirement : Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
  • Insurance : Federal health / vision / dental / term life / long-term care (many federal insurance programs can be carried into retirement)
  • Licensure : 1 full and unrestricted license from any US State or territory
  • Work Schedule : Full-time, 7 : 30am - 4 : 00pm (compressed schedule available upon request)
  • Relocation / Recruitment Incentives : Not authorized
  • Permanent Change of Station (PCS) : Not authorized

Requirements Conditions of Employment

  • U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12 / 31 / 1959.
  • Subject to background / security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements.
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • You may be required to serve a probationary period.
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • Qualifications

    Basic Requirements :

  • English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
  • Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant : The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program.
  • In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree / entry level Nursing education program.
  • Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.
  • Graduate Nurse Technician (GNT) Exception : Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure.
  • Grade Determinations :

    The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran / Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice / Research) are detailed for each grade and level within the online assessment.

    Preferred Experience :

  • BSN or MSN strongly preferred
  • 1 year of management / supervisory experience
  • 1 year of experience with oversight of a program
  • Experience in VA Community Care, medical / surgical care coordination, and / or primary care care management
  • Physical Requirements : Light carrying, use of fingers, both hands required, walking, hearing (aid may be permitted), sitting, viewing monitors, typing, listening and talking on the phone / internet calls.

    Education Note : Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here : http : / / ope.ed.gov / accreditation / . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit : http : / / www.ed.gov / about / offices / list / ous / international / usnei / us / edlite-visitus-forrecog.html. Note : The National League for Nursing Accrediting Commission / NLNAC changed its name to ACEN in May 2013. ACEN's website may be utilized to verify accredited programs using automated inquiry processes; however, for verification of any nursing program's accreditation prior to 1998, an automated inquiry cannot be used and ACEN must be contacted directly via their email contact information on the ACEN website to verify.

    Note : In order to grant credit towards an appointment based on foreign nursing education higher than the associate degree level, formal degree equivalency validation from a recognized degree equivalency evaluation agency accepted by VA such as the International Consultants of Delaware (ICD) must be obtained.

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