Route Driver / Merchandiser
The Route Driver / Merchandiser plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and foodservice customers. We are looking for individuals with a passion for providing excellent customer service and excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.
Essential Functions :
- Itemized check-in of delivered goods with a customer representative
- Complete bi-weekly customer inventory
- Create bi-weekly orders based on established inventory levels
- Pull credits, create out of date memos, and issue customer credits
- Complete merchandising resets and recommend opportunities for cross-merchandising
- Complete 1 on 1 training with customer employees including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
- Complete assigned Go-Spot-Check missions
- Delivery of perishable goods to customers
- Monitor truck maintenance schedule and coordinate necessary maintenance
- Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities / challenges
- Build awareness of our premium delicatessen products by engaging consumers through product sampling
- Complete additional activities or special projects as assigned
Minimum Requirements :
High school diploma or equivalent; including basic math and reasoningAbility to speak and read EnglishValid driver's license and clean driving recordBasic computer skillsPhysical Requirements :
Ability to stand for a minimum of 4 hoursAbility to bend, twist, reach, climb, stoop, kneel, crouch, and crawlAbility to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.Ability to work in a refrigerated / freezer environmentTraining and Certification Requirements (Will provide) :
Product knowledge and customer serviceCompany historyServSafe certificationDeli OperationsSlicer use, maintenance, and cleaningDeli scale operation and sanitationProper slicing technique, product wrapping, and handlingDOT compliance and Safe Driver trainingLocation : Alabaster, AL, Birmingham, AL
Time Type : Full time