Customer Support Representative

A company is looking for a Customer Support Representative. Key Responsibilities Respond to customer queries via live chat, email, or phone regarding account issues and platform navigation Assist users with troubleshooting technical issues and account-related tasks Ensure compliance with regulatory requirements and provide resources for responsible gambling Required Qualifications 1+ years of experience in customer support or call center English proficiency at an Intermediate level or higher Proficient knowledge of customer service practices and sales principles Able to maintain customer confidentiality