Senior Product Manager, Growth

Overview

Senior Product Manager, Growth at Scribd, Inc. Join to apply for the Senior Product Manager, Growth role at Scribd, Inc.

About The Company : At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products : Everand, Scribd, Slideshare, and Fable.

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. Scribd Flex allows employees to choose their daily work-style in partnership with their manager, with occasional in-person attendance required for all Scribd employees, regardless of location.

We hire for GRIT : setting and achieving goals, delivering results, contributing innovative ideas, and positively influencing the team through collaboration and attitude.

We are seeking a talented Senior Product Manager to join our Growth product team. This role focuses on refining funnel strategies to boost subscriber retention and reduce churn, leveraging data-driven experimentation, user behavior, and market trends to implement growth tactics and retention mechanisms.

Responsibilities

Lead the development and execution of product strategy and vision to increase subscription growth and improve retention rates, leveraging insights into customer behavior and market trends.

Continuously optimize the subscription journey, identifying pain points and opportunities to improve the user experience and increase conversion.

Leverage data and analytics to guide decisions, identify growth opportunities, and establish clear success metrics.

Drive product strategy in ambiguous settings, employing product management frameworks to clarify objectives, mediate diverse viewpoints, and propel product growth and user engagement.

Understand customer needs and behaviors by conducting research, data analysis, and usability testing to inform strategies to reduce friction along the key steps of the customer journey.

Collaborate cross-functionally with Design, Analytics, Product Marketing, Engineering and Customer Service teams.

Qualifications

5+ years of experience in product management, with 2-3 years in a Growth role, preferably in a subscription business.

Deep knowledge of growth experimentation tactics, with a strong understanding of the customer journey, and a proven track record of driving subscriber growth and retention.

Strong proficiency in data analytics, A / B testing, experimentation, and funnel optimization.

Experience developing pricing and packaging strategies that drive revenue growth and deliver strong global price-to-value for users.

Experience working with loyalty programs.

Knowledge of product management frameworks and their practical applications.

Familiarity with user experience best practices, with a keen eye for intuitive design and user journeys. Experience conducting user research and usability testing.

Exceptional cross-functional collaboration skills.

Compensation and Benefits

At Scribd, your base pay is one part of your total compensation package and is determined within a range. Salary ranges vary by location. Examples include : San Francisco, CA : $139,000–$216,500; United States (outside California) : $114,500–$205,500; Canada : $145,000 CAD–$192,500 CAD. This position is eligible for equity ownership and a comprehensive benefits package.

Location and Eligibility

Working at Scribd, Inc. : Employees must have their primary residence in or near one of the listed cities (United States, Canada, or Mexico) within commuting distance. See full posting for location-specific details.

Life at Scribd

Benefits, perks, and wellbeing at Scribd : healthcare coverage, parental leave, disability plans, 401k / RSP matching, home office stipend, learning and development allowances, wellness stipends, mental health resources, free Scribd product subscriptions, volunteer days, and more. We offer AI tool access to boost productivity and innovation.

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