Talent.com
Customer Service (Ops Support) Specialist

Customer Service (Ops Support) Specialist

Directors Investment GroupAbilene, TX, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Does this describe you?

Organized Adaptable Disciplined Detail-Oriented If so, let’s talk!!

We are looking for a creative, forward thinking and talented CUSTOMER SERVICE (OPERATIONS SUPPORT) SPECIALIST  who will be responsible for all aspects of quality service for our customers.

The ideal candidate will be a quick learner, flexible, and demonstrate the ability to communicate effectively with various personalities.

This is a “roving” position within our Operations Division that includes high integrity customer care, processing new business, processing claims, working with insurance companies,or any other area that has high volume on a specific day.

Job Responsibilities Maintain customer profiles Establish and maintain a positive working relationships to promote a quality service image Organize and work with detailed records Handle inbound phone calls & email correspondence from customers, employers, insurance companies, employing agencies & record details of these interactions.

Provide the highest level of customer service to all incoming inquiries or refer inquiries to appropriate management levels Qualifications Ability to gather accurate information Effective problem resolution and critical thinking skills Excellent written and verbal communication skills Ability to use a personal computer and work within a Windows based environment including MS Office / Company Specific Software Strong organizational skills Dependability, integrity and compassion are a must About Funeral Directors Life Funeral Directors Life,  a subsidiary of Directors Investment Group (DIG),  offers an award-winning workplace that is truly one-of-a-kind.

Funeral Directors Life is a full-service preneed insurance company.

We help funeral directors grow their businesses and serve more families every year.

With Funeral Directors Life’s preneed programs, at-need solutions, and marketing services, funeral owners and directors can start saving time, growing their businesses and increasing profitability in a rapidly changing marketplace.

DIG  has been recognized with numerous workplace awards, including the 2025 Big Country’s Best Workplace, ​​​​​​​ the prestigious  FORTUNE  magazine “Best Small & Medium Workplaces” List, the “Best Workplaces in Finance & Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List.

The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by  Texas Monthly .

Based in Abilene, TX,  DIG  offers a unique corporate culture and benefits that our employees love!

Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace.

In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry." So, what makes  DIG such a great place to work?

We apply these same principles to how we treat our employees :

  • offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401 (k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul.
  • An Equal Opportunity Employer Powered by JazzHR
Create a job alert for this search

Customer Support Specialist • Abilene, TX, US

Related jobs
  • Promoted
Helpdesk Specialist

Helpdesk Specialist

VirtualVocationsAbilene, Texas, United States
Full-time
A company is looking for a Helpdesk Specialist to provide technical support and assist users with IT-related issues.Key Responsibilities Serve as the first point of contact for computer hardware,...Show moreLast updated: 1 day ago
  • Promoted
Customs and Border Protection Officer

Customs and Border Protection Officer

U.S. Customs and Border ProtectionTye, TX, United States
Full-time
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
  • Promoted
AMS360 Support Specialist

AMS360 Support Specialist

VirtualVocationsAbilene, Texas, United States
Full-time
A company is looking for an AMS360 Support Specialist.Key Responsibilities Provide support to users on AMS360 and ancillary products post-conversion Collaborate with cross-functional teams to en...Show moreLast updated: 30+ days ago
  • Promoted
Commercial Service Specialist

Commercial Service Specialist

VirtualVocationsAbilene, Texas, United States
Full-time
A company is looking for a Commercial Service Specialist to provide support to Account Managers and large Enterprise customers. Key Responsibilities Provide pre- and post-sales support for Sales a...Show moreLast updated: 1 day ago
  • Promoted
Travel Speech Language Pathologist (SLP) - $1,977 per week in Baird, TX

Travel Speech Language Pathologist (SLP) - $1,977 per week in Baird, TX

AlliedTravelCareersBaird, TX, US
Full-time
AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Speech Language Pathologist (SLP) in Baird, Texas, 79504!. Centra Healthcare Solutions is seeking an experienced S...Show moreLast updated: 9 days ago
  • Promoted
Client Services Specialist

Client Services Specialist

VirtualVocationsAbilene, Texas, United States
Full-time
A company is looking for a Client Services Representative who will support the Sales and Operations teams by managing client case assignments and communications. Key Responsibilities Accurately en...Show moreLast updated: 30+ days ago
  • Promoted
IT Customer Care Specialist

IT Customer Care Specialist

VirtualVocationsAbilene, Texas, United States
Full-time
A company is looking for an IT Customer Care professional for a remote position.Key Responsibilities Provide first line response for customers requiring assistance with IT issues Perform remote ...Show moreLast updated: 30+ days ago
  • Promoted
Senior Customer Support Specialist

Senior Customer Support Specialist

VirtualVocationsAbilene, Texas, United States
Full-time
A company is looking for a Senior Customer Support Specialist.Key Responsibilities : Process orders for products and services, ensuring proactive follow-up on order status and details Investigate...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

VirtualVocationsAbilene, Texas, United States
Full-time
A company is looking for a Customer Support Specialist to enhance the customer journey and resolve queries.Key Responsibilities Answer incoming contacts via various channels and provide exception...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

MealSuiteTX, US
Remote
Full-time
Quick Apply
SaaS organization comprising 190+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. We’re looking for our next thorough and ...Show moreLast updated: 14 days ago
  • Promoted
Remote Technical Support Specialist

Remote Technical Support Specialist

VirtualVocationsAbilene, Texas, United States
Remote
Full-time
A company is looking for a Remote Technical Customer Service Specialist.Key Responsibilities Identify customer needs and resolve issues related to SSL, servers, and relational databases Perform ...Show moreLast updated: 30+ days ago
  • Promoted
Procurement Operations Specialist

Procurement Operations Specialist

VirtualVocationsAbilene, Texas, United States
Full-time
A company is looking for a Procurement Operations Support.Key Responsibilities Create, review, and process purchase requisitions and purchase orders in Coupa Manage approvals and workflows in al...Show moreLast updated: 2 days ago
  • Promoted
  • New!
Account Specialist - Retail Services

Account Specialist - Retail Services

VirtualVocationsAbilene, Texas, United States
Full-time
A company is looking for an Account Specialist (Client Services - Retail focus).Key Responsibilities : Engage customers to gather job requirements and translate them into detailed manufacturing in...Show moreLast updated: 11 hours ago
  • Promoted
Travel Certified Occupational Therapist Assistant (COTA) - $1,148 to $1,184 per week in Baird, TX

Travel Certified Occupational Therapist Assistant (COTA) - $1,148 to $1,184 per week in Baird, TX

AlliedTravelCareersBaird, TX, US
Full-time
AlliedTravelCareers is working with Pioneer Healthcare Services to find a qualified Certified Occupational Therapist Assistant (COTA) in Baird, Texas, 79504!. Certified Occupational Therapy Assistan...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Specialist

Customer Service Specialist

VirtualVocationsAbilene, Texas, United States
Permanent +1
A company is looking for a Customer Service Specialist Temp to Perm (Remote).Key Responsibilities Interact and assist customers via telephone, email, and online chat Provide support and informat...Show moreLast updated: 30+ days ago
  • Promoted
Travel Certified Occupational Therapy Assistant

Travel Certified Occupational Therapy Assistant

Skyline Med Staff AlliedBaird, TX, US
Full-time
Skyline Med Staff Allied is seeking a travel Certified Occupational Therapy Assistant for a travel job in Baird, Texas.Job Description & Requirements. Certified Occupational Therapy Assistant.Jo...Show moreLast updated: 1 day ago
  • Promoted
  • New!
HUBZone Support Specialist

HUBZone Support Specialist

VirtualVocationsAbilene, Texas, United States
Full-time
A company is looking for a Support Specialist (HUBZone only).Key Responsibilities Perform internet research to support company operations Maintain and update business spreadsheets, documents, an...Show moreLast updated: 15 hours ago
  • Promoted
Customer Operations Specialist

Customer Operations Specialist

VirtualVocationsAbilene, Texas, United States
Full-time
A company is looking for a Customer Operations Specialist - Remote.Key Responsibilities Coordinate with Account Managers to prioritize and manage customer inquiries and issue resolutions Evaluat...Show moreLast updated: 30+ days ago