Ecommerce & Operations Manager - Fine Jewelry

Company Description

Belora is your modern private jeweler—where technology meets timeless craftsmanship. Founded on the belief that everyone deserves access to fine jewelry made with integrity, Belora is democratizing the world of diamonds through transparency, education, and innovation.

With a significant website revamp underway, Belora is reimagining the fine jewelry experience from the ground up. The new platform will offer an intuitive, educational, and immersive way to discover diamonds—whether natural or lab-grown—through real-time inventory, advanced visualization tools, and expert-led design guidance.

By democratizing access to exceptional diamonds and bespoke craftsmanship, Belora bridges the gap between high-end private jewelry and the modern digital experience. Every piece is ethically sourced, meticulously crafted, and designed to reflect the unique story of its wearer.

Belora's mission is simple : to bring the artistry, trust, and expertise of a private jeweler to anyone, anywhere.

Role

Ecommerce & Operations Manager – Fine Jewelry (Contract, On-Site NYC)

Open-ended contract (full-time hours). You'll lead our ecommerce initiatives and support day-to-day operations as-needed.

What you'll do : Ecommerce

• Lead the design, functionality, and ongoing optimization of mybelora.com to maximize user experience, conversion, and revenue
• Implement SEO & onsite search optimizations
• Track, analyze, and report on KPIs—including traffic, conversion, AOV, ROI, and marketplace rankings—providing insights that shape future strategies
• Identify opportunities for optimization and implement A / B testing to improve KPIs across site
• Identify and partner with paid media teams to deliver seamless omnichannel execution
• Stay ahead of digital marketing trends, marketplace capabilities, and emerging technologies, applying best practices and testing new approaches to enhance performance

Operations

Tools you'll use

Google Workspace, Google Analytics, Meta Ads Suite, Shopify, Canva, TikTok Shop / Instagram

Qualifications

Details