Business Technology Analyst, Financial Aid

Title : Business Technology Analyst, Financial Aid

Application Review Date : 10 / 31 / 2025

Campus Location : Radford City - Main Campus

Work Authorization : Radford University employs individuals who are legally authorized to work in the United States. Applicants requiring new H-1B visa sponsorship will not be considered

Job Description

The Business Technology Analyst, Financial Aid, administers and optimizes Banner Financial Aid and related systems to ensure accurate, compliant, and efficient operations. The role serves as the technical and functional lead for packaging, disbursement, and regulatory updates, while also supporting automation, data integrity, and reporting. The role will lead efforts to improve system integration with other functional areas. Core responsibilities include implementing annual Department of Education updates, monitoring compliance with federal and state regulations, and developing tools that improve efficiency and decision-making. Working collaboratively with Financial Aid staff, IT, Enrollment Management partners, and external vendors, the Analyst acts as a bridge between technical and functional teams, ensuring smooth system operations and innovative solutions that enhance both staff effectiveness and the student experience.

Up to 100% remote with some required in-person meetings, trainings, etc.

Required Qualifications

• Master's degree in Information Systems, Computer Science, Business, Finance, or a related field; or a Bachelor's degree in one of these fields with equivalent professional experience.
• 3-5 years of experience with Ellucian Banner Financial Aid or comparable system.
• Knowledge of federal and state financial aid regulations (FAFSA, COD, NSLDS, SCHEV).
• Experience with SQL and reporting tools (e.g., Cognos, Argos, Ellucian Insights).
• Strong analytical, problem-solving, and communication skills.

Preferred Qualifications :

Employment Conditions : Up to 100% remote with some required in-person meetings, trainings, etc.

Is this position Grant Funded : No

Is this position restricted : No

Is this position eligible for telework : Yes

Hours Per Week : 40

Months per Year : 12

Statement of Economic Interest Required : No

FLSA Status : Exempt

Work Classification : Administrative & Professional Faculty

Normal Work Schedule : Monday - Friday, 8am to 5pm. Evenings or weekends as required.

Employee Classification : Professional - Lecturer

Department : Financial Aid

Salary : $85,000-$105,000

Department Contact Name : Gina Stike

Department Contact Phone : 540-831-5585

Department Contact Email : gstike@radford.edu

Equal Opportunity Statement :

Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university's policies, procedures, and programs concerning safety and security, as well as three years' of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu / police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.

Reasonable Accommodation Statement

If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.

Criminal Background Check Statement

Radford University is committed to ensuring a safe and secure environment for all employees, students, volunteers, and stakeholders. As part of our hiring and screening process, we conduct criminal background checks in compliance with Virginia Code § 19.2-389 and other applicable state and federal laws. Successful candidates will be required to have a criminal background check.