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Customer Service / Front Desk

Customer Service / Front Desk

Goldfish Swim SchoolSpring, TX, US
30+ days ago
Job type
  • Full-time
Job description

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimmingit's a special passion for changing even saving lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity Compassion Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life's accomplishments by remembering to Celebrate!

Benefits : Free uniforms

Paid time off

Flexible schedule

Training & development

Perks and Benefits :

Paid on-the-job training

Flexible scheduling

Culture driven company

Employee recognition programs

Primary Responsibilities :

Provide WOW! Customer Service to our members

Assist with class scheduling and billing

Work in a sales capacity to sell new memberships

Job Qualifications and Skills :

Ability to work with children

Excellent communication and organizational skills

High energy

Strong work ethic

Willing to be cross trained in other departments

Must pass background examinations prior to training

About Goldfish Swim School :

Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!

Safety Standards :

The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition, here are some additional safety precautions and procedures we follow :

Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas

Our pools are disinfected with chlorine to provide the safest swimming environment

The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus

Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus

Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces

If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us.

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Desk Customer Desk • Spring, TX, US