Travel Agent - Matthews, NC

It’s a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type : Full time

Exempt / Non Exempt :

Hourly

Job Description :

$1,000-$2,500 Signing Bonus for new hires. Signing Bonus amount is dependent on experience.  To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days).  There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application.

Ready to turn your sales skills into a career you love?

Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations— no prior travel experience needed.

We’re looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry.

What We Offer :

Competitive base pay + uncapped commission + performance bonuses

Average annual earnings up to $40,000 - $87,000+ (based on experience / tenure)

Unlimited Commissions on travel sales

Guaranteed Commission Payouts, We Invest in Your Success

Additional commissions on membership and credit card sales

Special Performance Incentives from ACG and Partners

Quarterly New Hire On-Pace Bonus

Non-exempt (eligible for overtime)

Offers a structured career path paired with an uncapped commission model- growth and earnings are performance driven

Competitive benefits packages

Medical, dental and vision benefits

401k Match

Paid parental leave and adoption assistance

Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays

Paid volunteer day annually

Tuition assistance program, professional certification reimbursement program and other professional development opportunities

AAA Membership

Discounts, perks, and rewards and much more

Exclusive Travel Perks

Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale

AAA Members travel more than average consumers

FREE LEADS

Prioritizing leads with the highest likelihood to travel

In office Travel events and walk-in traffic drive sales daily

Direct to consumer marketing for Travel Agents

Inside Support structure to reduce administrative work

Air Desk and Inside Sales Agents

Interactive group system providing seamless booking process

Travel Partner Training Certifications provided (free)

Travel benefits for completing online training programs (can result in free or reduced travel)

Familiarization tours and cruises offered through developmental programs (100% free)

International Airlines Travel Agent Network Card (IATAN)

Benefits include : Hotel and car rental discounts and deeply discounted rates by cruise and tour partners

Complimentary membership with American Society of Travel Advisors (ASTA)

Established brand that has been around for over 100 years.  Our members know and trust us!

Awarded ‘USA Today Top workplaces’ 4 years in a row

Career advancement opportunities

What You’ll Do as a Field Travel Agent

Generate new sales, retain existing members and grow ACG’s overall book of business through our multiple product offerings

Drive new business with competitive products and help retain The Auto Club Groups 14+ million members

Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings

Achieves assigned travel, membership, and credit card sales goals

Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services

Prepares complex and / or large scale domestic and international travel packages

Completes reservations and advise clients regarding documentation requirements

Makes necessary travel arrangements (i.e. reservations, collect money, and process documents)

Receives and champions customer concerns through to resolution

Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system

Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives

What it’s like to work for The Auto Club Group :

Serve our members by making their satisfaction our highest priority

Do what’s right by sustaining an open, honest and ethical work environment

Lead in everything we do by offering best-in-class products, benefits and services

ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable

WE ARE LOOKING FOR CANDIDATES WHO

Required Qualifications :

Education

High school diploma or equivalent

Work Experience

1-year business to consumer sales

Successful candidates will possess :

Strong sales skills with a history of effectively developing, tracking, following up on and closing leads

Advanced consultative selling techniques utilizing thorough product knowledge

Strong phone sales and prospecting skills

Excellent verbal and written communication skills combined with strong customer focus

Ambition, motivation and drive

Excellent listening skills and ability to understand customer needs

Ability to proactively grow a personal book of business and repeat clients

Work Environment

This is an in-office position.  Employees will service ACG members in-person and are based on site in an ACG branch facility.

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Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note :

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.