UIPath Dev / Support Engineer

JOB TITLE

UiPath Developer / Support Engineer

JOB TYPE

Full-Time, Direct Hire

LOCATION

Johnston, RI (Hybrid - 3 days onsite / week)

REPORTS TO

Automation Engineer VP

POSITION OVERVIEW

The UiPath Developer / Support Engineer will be responsible for maintaining, enhancing,

and providing L2 support for a fleet of 400-500 UiPath bots deployed across enterprise

applications. This individual contributor role is focused on ensuring operational stability,

resolving issues promptly, and delivering improvements that enhance automation

resiliency.

KEY RESPONSIBILITIES

• Respond to Level 2 support requests and resolve production incidents within SLA.
• Analyze logs and diagnose failures in UiPath workflows and orchestrations.
• Apply fixes and enhancements to existing automation solutions.
• Collaborate with developers and process owners to resolve defects and apply updates.
• Automate recurring diagnostics or triage tasks to improve support efficiency.
• Document all activities in ticketing systems and knowledge repositories.
• Participate in root cause analysis and contribute to continuous improvement initiatives.
• Explore opportunities for AI / ML integration to automate error prediction or support

tasks.

MUST-HAVE QUALIFICATIONS

PREFERRED QUALIFICATIONS

WORK CONDITIONS

INTERVIEW PROCESS

SALARY RANGE

Based on Experience

BENEFITS

Standard Client Benefits Package