Retail Attendant

Customer Service Representative

This dynamic individual will be responsible for providing a superior customer service experience to guests. We are searching for someone who believes in the importance of going above and beyond in creating memorable experiences. The perfect candidate will be in expert in cultivating long-lasting relationships and enjoys salesmanship.

Essential Job Functions

• Greet and engage guests with a smile
• Complete opening and closing shift checklists
• Staying up-to-date with brand knowledge to include sizing, materials, and brand history
• Take the initiative to self-educate
• Consistently providing gracious service to all guests
• Distributing end-of-shift emails recapping sales, store traffic, noteworthy customer interactions, etc.
• Uphold departmental and company standards and policies
• Maintaining store organization and merchandizing
• Assist in replenishing floor merchandise
• General store upkeep and housekeeping
• Assist management in special projects / store resets
• Attend mandatory departmental and company trainings
• Communicate effectively via email with fellow Service Professionals and management regularly
• Ability to work as a team with fellow Service Professionals in the Retail department and throughout other departments
• Ability to operate all functions of a Point-of-Sale (POS) system
• Shipping guest merchandise when necessary
• Assist in labeling new merchandise

Education / Experience

Requirements

Physical Demands

Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.