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Lead Health Coach (NBC-HWC) bilingual preferred
Lead Health Coach (NBC-HWC) bilingual preferredModa Health • Portland, Texas, USA
Lead Health Coach (NBC-HWC) bilingual preferred

Lead Health Coach (NBC-HWC) bilingual preferred

Moda Health • Portland, Texas, USA
17 days ago
Job type
  • Full-time
Job description

Lets do great things together!

About Moda

Founded in Oregon in 1955 Moda is proud to be a company of real people committed to quality. Today like then were focused on building a better future for healthcare. That starts by offering outstanding coverage to our members compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Lets be better together.

Position Summary

Moda Health Coaches develop and implement behavior-based coaching programs and provide healthcare navigation support including condition-specific disease management for Moda members. This includes Moda 360 members and various participating employer groups such as the City of Portland. Coaches collaborate with internal and external healthcare service teams vendor point solutions and community-based organizations to ensure coordinated continuous care. Senior Coaches also contribute to project and quality improvement efforts provide guidance and training and assist with wellness programming and communications.

In addition to maintaining a member caseload the Lead Health Coach plays a key role in supporting team development through mentorship and ongoing education. They also partner with leadership on strategic initiatives and program development. This is a FT WFH role.

Pay Range

$70579.27 - $88224.08 annually (depending on experience)

  • This role may be classified as hourly (non-exempt) depending on the applicants location. Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.

Please fill out an application on our company page linked below to be considered for this position.

Dental Vision Pharmacy Life & Disability

  • 401K- Matching
  • FSA
  • Employee Assistance Program
  • PTO and Company Paid Holidays

    • Required Skills Experience & Education :

  • Associate degree preferably in a healthcare-related field.
  • Certification as a National Board-Certified Health and Wellness Coach (NBC-HWC).
  • Specialty credential such as RDN LCSW or LPC is a plus.
  • Minimum of four (4) years of experience in a field related to health coaching is preferred.
  • At least two (2) years of experience in disease management or health coaching within a health plan or similar organization.
  • Experience working with individuals managing conditions such as diabetes obesity asthma hypertension heart disease cancer behavioral health respiratory illness or musculoskeletal conditions is preferred.
  • Thorough knowledge of health behavior change theories and their practical application.
  • Excellent communication interpersonal and presentation skills across diverse populations.
  • Strong cultural competence and the ability to integrate Diversity Equity and Inclusion (DEI) principles into coaching and communication.
  • Ability to work independently and collaboratively in a team-based environment.
  • Proficiency in Microsoft Office and the ability to learn proprietary systems and databases.
  • Proficiency in a second language is desirable.
  • Strong commitment to maintaining confidentiality.

    • Primary Functions :

  • Provide one-on-one coaching to members managing or at risk for chronic health conditions through multiple communication channels (virtual phone email mail) to support disease prevention and self-management.
  • Use evidence-based guidelines to educate support and empower members in setting and achieving SMART health goals while building their capacity for self-management.
  • Conduct initial assessments of member health including wellness vision motivation readiness to change and health history. Document progress behavior changes and care gap closures in accordance with organizational policies and procedures.
  • Partner with internal and external healthcare teams to achieve Triple Aim goals : improving the member experience improving outcomes and reducing avoidable costs.
  • C on t r i bu t e t o t h e s e l e ct i on d e v e l opm e n t and r e v i e w o f h e a l t h e du c a t i o n m a t e r i a l s a n d m e mb e r - f a c i n g w e ll n e s s c ommun i c a t i on s .
  • Deliver p r e s e n t a t i on s t o g r ou p e mp l o y ee s o n h e a l t h y li f e s t y l e topics a n d chronic c ond i t i o n m a n a g e m e n t .
  • Maintain up-to-date knowledge of vendor health management programs and refer members as appropriate.
  • Provide t r a i ning and mentorship to H e a l t h C o a c h e s by collaborating w i t h the S up e r v i s o r a n d other t e a m l e a d s at Moda t o support ongoing d e v e l opm e n t and skill-building .
  • C o ll a bo r a t e w i t h the S up e r v i s o r o n s t r a t e g i c g r o w t h p l a n s p r opo sa l s g r ou p p e r f o r m a n c e guarantees s p e c i a l t y p r o g r a m s r e l a t e d t o c omp li a n c e a n d a cc r e d i t a t i o n q u a l i t y i m p r o v e m e n t i n i t i a t i v e s a n d K P I s .
  • Maintain and update the Health Coach team policies and procedures. Participate in audits and engage other coaches in the process.
  • Perform other duties as assigned.

    • Working Conditions & Contact with Others :

  • Remote office environment with extensive close PC and keyboard use constant sitting and frequent phone communication. Must be able to navigate multiple computer screens. A reliable high-speed hard-wired internet connection to support remote or hybrid work. Must be comfortable being on camera for virtual training and meetings. Work in excess of standard workweek including evenings and occasional weekends to meet business need .
  • Internally with healthcare services and various other departments. Externally with members healthcare services vendors and community -based organizations .

    • Together we can be more. We can be better.

    Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race religion color age sex sexual orientation national origin marital status disability veteran status or any other status protected by law. This is applicable to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absences compensation and training.

    For more information regarding accommodations please direct your questions to Kristy Nehler and Danielle Baker via our email.

    Key Skills

    Administrative Skills,Time Management,Diplomatic Skills,Listening Skill,Languages Fluency,Organizational Skill,Pressure Management,Discipline Skills,Communication,Relationship Management,Client Services,Flexibility,IT Skill,Orderly Condition,Secretarial Skill

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 70579 - 88224

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    Bilingual Preferred • Portland, Texas, USA

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