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QA SUPPLIER QUALITY DOCUMENTATION ANALYST

QA SUPPLIER QUALITY DOCUMENTATION ANALYST

Now FoodsBloomingdale, IL, United States
4 days ago
Job type
  • Full-time
Job description

QA SUPPLIER QUALITY DOCUMENTATION ANALYST

Job Category : QC & R&D

Requisition Number : QASUP004438

Apply now

  • Posted : August 12, 2025
  • Full-Time

Locations

Showing 1 location

KNOLLWOOD - CORPORATE OFFICE

BLOOMINGDALE, IL 60108, USA

  • Pay or shift range : $56,300 USD to $70,400 USD
  • Description

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Sends out and reviews supplier questionnaires and CGMP self-audits for completion.
  • Works with current suppliers to ensure product is being made to NOW specifications.
  • Acts as a quality representative to vendors, distributors, and supplier organizations.
  • Receives and submits pre-ship samples for QC testing. Tracks samples, reviews results, and communicates acceptability of lots tested to all parties involved.
  • Receives potential new supplier ingredient samples, supplier requalification samples, or material change samples for all existing dietary ingredients, bulk foods, essential oils, personal care ingredients, and packaging components. Additionally, responsible for storing and maintaining inventory of samples.
  • Coordinates with supply chain to obtain all required documentation for supplier qualification / requalification.
  • Submits all samples that meet NHG specifications to QC for testing. Additionally, responsible for maintaining, tracking all samples submitted for testing in the sample tracking database.
  • Reviews test results and coordinates with other internal and external groups to determine acceptability of material.
  • Reviews Specifications and Additional Terms and Conditions for any necessary changes and process changes through Document Control Group.
  • Issues, monitors, and manages SCAR system for raw material supplier non-conformities which may include obtaining samples from production, warehouse, receiving, QC Sampling Booth and / or Lab areas. Escalates issues with late SCARS to Quality management through email notifications and / or monthly metrics.
  • Key contributor to the NOW Rejected Inventory to be Discarded List with NOW R&D, Purchasing, and Inventory Control departments.
  • Successfully completes projects (with approval from supervisor / manager) in a timely manner with minimal supervision.
  • Maintains knowledge of FDA and FSMA requirements for the industry.
  • Complies with safety and GMP requirements.
  • Reviews product information questions and works with supplies to gather information.
  • SAFETY STATEMENT RESPONSIBILITY

    Supports a culture of safe production and operations; follows all safety rules and procedures. Actively participates in the safety program by : engaging in training activities to learn what constitutes a safety hazard; reporting safety concerns to the supervisor, submitting safety suggestions, and correcting or reporting to the appropriate people when an employee sees a workplace health or safety hazard, until it is resolved. Assists with communicating safety information to new employees. Fulfills responsibilities as outlined in the company safety management plan.

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and / or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION and / or EXPERIENCE

    Bachelors degree (B.S.) or equivalent from a four-year college or technical school in a laboratory science such as Biology, Chemistry, or related field. Minimum of 1-2 years experience in Quality Assurance or Quality Control within a FDA / GMP environment is required. Working knowledge of chemistry is required.

    LANGUAGE SKILLS

    Ability to read, analyze, and interpret general technical procedures, legal and / or governmental regulations. Ability to effectively present information and respond to questions from managers, sales reps, and customers. Ability to communicate with others clearly and professionally via phone, email, and in person.

    MATHEMATICAL SKILLS

    Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

    REASONING ABILITY

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    OTHER SKILLS AND ABILITIES

    Excellent interpersonal, multi-tasking and organizational skills as well as good attention to detail required. Works collaboratively together with others to achieve group goals and objectives.

    Basic computer skills required, including proficiency with Word and Excel. Oracle experience preferred. Working knowledge of GMPs, 21.CFR.111 and 117, HACCP, root cause analysis, and corrective actions / preventative actions.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to stand, walk, crouch or half kneel, and reach with hands and arms. The employee is occasionally required to lift containers, boxers, and / or bags weighing up to 25 lbs. The employee is required to regularly use the telephone and computer. The employee is occasionally required to taste or smell. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    As required, will work in a loud area that requires hearing protection and other protective equipment to be worn.

    Will work around ingredients such as vitamins, minerals, amino acids, botanicals, etc. and chemicals such as alcohol, that may require respiratory protection.

    The employee is frequently exposed to all of the FDA designated major food allergens (Milk, Eggs, Fish, Crustacean shellfish (e.g. crab, lobster, shrimp), Tree nuts (e.g., almonds, walnuts, pecans), Wheat, Sesame and Soybeans, except for peanuts.

    The employee is also frequently exposed to vapors, airborne particles and / or herbal aromas.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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