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Ejecutivo de atencin a clientes

Ejecutivo de atencin a clientes

CyberpuertaNorth Bloomfield, OH, US
30+ days ago
Job description

Ejecutivo De Atencin A Clientes

Cyberpuerta es la empresa lder de e-commerce en productos tecnologa y electrnica en Mxico, contamos con una cultura enfocada a la innovacin y nos regimos bajo altos estndares de servicio. Estamos buscando perfiles dedicados a generar experiencias extraordinarias a los clientes, con alto grado de calidad en la atencin y espritu genuino de servicio. nete al equipo de Customer Service, buscamos un nuevo integrante capaz de proporcionar asesora gil a nuestros clientes de manera correcta, completa y gil, si te caracterizan la organizacin, la calidad en el servicio y gustas de colaborar en entornos digitales y bajo estndares de vanguardia, esta puede ser tu oportunidad ideal.

Tu Perfil :

  • Cuentas con experiencia atendiendo clientes por medio de multicanales.
  • Te comunicas fcilmente y con claridad tanto de manera oral como escrita con los clientes y pblico general por diferentes medios : telfono, chat y correo electrnico.
  • Cuentas con excelente actitud de servicio, sabes manejar los problemas bajo un enfoque de resolucin de problemas
  • Eres hbil con el trabajo en PC y ests acostumbrado al uso de herramientas digitales para la documentacin y seguimiento de tickets
  • Cuentas con trayectoria estable en reas de atencin clientes.
  • Posees buena ortografa y te caracterizan la atencin a detalles y la organizacin de tus labores

Es Un Gran Plus :

  • Contar con conocimiento en el giro de tecnologa, especialmente en hardware, gaming y componentes de cmputo.
  • Radicar en Guadalajara, Jalisco (a pesar de que esta vacante es 100% remota, por el momento estamos centrando la bsqueda en el estado)
  • Beneficios De Ser Parte Del Equipo :

  • Salario base de $10,400.00
  • Bonos adicionales por desempeo de $1,300 a $2,600 mensuales
  • Horario de Lunes a Viernes, de 9 am a 7 pm, con 2 horas de pausas flexibles al da
  • Bono por teletrabajo
  • 5 das de vacaciones a partir del sexto mes + 12 a tu primer aniversario
  • Aguinaldo de 30 das por ao
  • Fondo de ahorro
  • Reparto de utilidades anual
  • Permisos adicionales con goce de sueldo
  • Contratacin directa por parte de la empresa
  • Contrato por tiempo indeterminado desde el primer da
  • Descuento de empleado en todos los artculos del catlogo de Cyberpuerta
  • Abre la puerta de tu prximo reto laboral!

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    Ejecutivo • North Bloomfield, OH, US

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