Manager Internal Communications

Manager Of Internal Communications

Do you want to join an organization that invests in you as a Manager of Internal Communications? At HCA, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. We offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including medical, dental, vision, life insurance and flexible spending, paid time off and personal leave, 401K, academic assistance and reimbursements for tuition and student loans, employee discounts, home, auto, and pet insurance, employee stock purchase program, short term and long term disability coverage, adoption assistance, legal benefits and lots more!

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Manager of Internal Communications like you to be a part of our team.

Job Summary And Qualifications

The Manager of Internal Communications and Content reports to Director, Communications & Community Engagement. The Manager manages and supports internal communications with a focus on nursing and HR communications initiatives. The Manager of Internal Communications and Content for Nursing aims to foster a sense of nursing team pride and awareness by relaying information in a timely fashion to the correct audiences using appropriate and effective tools to build understanding, support and positive partnerships between nursing staff and hospital leadership. The communications manager will work to streamline communications in fashion that reaches nurses where they are and beyond the dependence of email. Streamlining the communications process will enrich workplace culture, curb confusion / spread of misinformation and motivate staff to get information from credible sources. This effort leads to elevating the caregiver experience and ultimately the patient experience. Nursing staff is the manager's primary audience, however, external audiences such as greater metropolitan area residents and media outlets will be involved in communications as secondary audiences.

What You Will Do In This Role

Work with executive leadership to develop weekly leadership talking points to share accurate information on sensitive topics to the hospital-wide leadership team. Promote nursing excellence and teamwork by developing a weekly newsletter for the Chief Nursing Officer. Work with Chief Nursing Officer and Human Resources Vice President to develop weekly nursing huddle topics and / or HR communications. Assist in the promotion of nursing staff resiliency and wellness resources. Collaborate with the marketing and communications team to develop a monthly social media content calendar. Assist with identifying and developing nursing content to place on social media. Develop content for hospital content monitors. Develop and maintain the company's corporate image and identity, which includes the use of logos and signage. Develop proactive media pitches highlighting the excellent care provided to patients, unique patient stories, unique staff stories. Work with director of media relations who will communicate this information with media outlets. Design and edit promotional publications, such as brochures, flyers, foam boards for easels and more. Establish and maintain effective working relationships with nurse leaders and executive leadership. Promote casual opportunities for two-way communication with nursing senior leadership, IE "coffee with the CNO, ACNO" etc. Amplify key messages and upcoming events through regularly scheduled meetings such as (daily) safety huddle, (weekly) nursing director / manager meetings, (monthly) nursing professional governance, (monthly) nursing leadership committee, (monthly) hospital-wide leadership meeting. Assist in promotion of staff Townhalls. Confer with labor relations managers to develop internal communications that keep employees informed of company activities. Observe and report on social, economic, and political trends that might affect employers. Manage in-house communication courses.

What Qualifications You Will Need

Bachelor's degree in marketing, communications, advertising or public relations or related field. 5+ years of experience. Healthcare communications experience preferred.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.