FOOD AND BEVERAGE ASSISTANT MANAGER

Job Description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Food and Beverage Assistant Manager is responsible for supervising all front-of-the-house restaurant & beverage operations and employees in specified food outlets during an assigned shift and assist in supervision of all other food & beverage outlets as needed.

The Food And Beverage Assistant Manager

• Creates an atmosphere that induces guests to have Belterra Casino Resort as their casino of choice; responsible for actively building and retaining customer relations service.
• Opens and closes shift or work area at scheduled times; ensuring outlet is fully prepared for operation, as well as ensuring cleanliness and security of company assets.
• Maintains administrative functions, such as scheduling, time and attendance records, and appraisals in order to ensure appropriate staffing levels and that employees are performing duties according to established service standards.
• Assists in monitoring department budget to ensure efficient use of labor and other resources in order to achieve effective operation of the department.
• Monitors guest service and satisfaction by interviewing guests and by observing food ratings in order to make recommendations for improvement to maintain high service standards and a positive dining experience for customers.
• Resolves guest concerns or complaints in order to maintain positive customer relations.
• Inspects food and beverage outlets daily to ensure a safe work environment, that equipment is operating properly and that sufficient supplies are on hand in order to achieve smooth operation of the department.
• Conducts inspections of front-of-the-house areas to ensure compliance with procedures, security of company assets, and guest and employee safety. Supervises floor service during peak hours to ensure staffing effectiveness, rotation, drink service, supervision of staff, and overall product quality.
• Works with the F&B Multi-Outlet Manager, Banquet Manager, Restaurant Managers, and Director of F&B to analyze food cost and forecast business trends in order to make recommendations for revision of prices and staffing levels that will most appropriately meet company needs by way of budgets, labor schedules, and other systems of accountability.

Qualifications

This knowledge and these skills are typically acquired through a high school degree, as well as four years’ dining experience, with a minimum of two years’ Food and Beverage supervisory experience; or through a Bachelor's degree in Restaurant Management or related field.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.