Medical Assistant

Medical Assistant page is loaded## Medical Assistantlocations : Beth Israel Lahey Health Primary Care : Pastor Medical Group, Brooklinetime type : Full timeposted on : Posted Todayjob requisition id : JR84829

• When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives.
• Medical Assistant
• Job Description :
• Job Summary :
• Reports to : Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations.
• Department Specific Job Responsibilities :
• 1. Provides support to the practice for population management by tracking and monitoring individual process and outcome measures for eligible managed care and Medicare patients who have chronic diseases such as diabetes, cardiovascular disease, and depression.2. Acts as a key resource to the practice for the management of registries of patients who have chronic diseases to ensure that they receive the required testing and medical management to promote optimal health and clinical outcomes.3. Reviews registries with PCPs to determine the next phase in patient care. Facilitates appointment scheduling, telephone outreach and patient education. Coordinates the distribution of patient reminder letters on behalf of PCPs.
• Essential Responsibilities :
• 1. Greets patients and serves as a communication resource. Asks appropriate questions and solves problems. Takes complete and accurate information from patients in person and by phone, prioritizing and communicating the information to providers appropriately. Responds quickly and courteously to phone calls and requests. Seeks assistance from supervisor and others appropriately.2. Greets patients and escorts to exam rooms. Ensures availability of x-rays, lab slips, medical records and other pertinent info. Obtains vitals, weight, blood pressure, pulse and temperature, performs EKGs, injections and / or phlebotomy, and assists providers. Performs departmental screening, lab tests and specimen collection. Implements quality control standards.3. Provides patients with relevant instructions for specific tests and procedures. Performs or assists with routine procedures under proper supervision as directed by physician, Nurse Practitioner. Schedules follow-up tests and appointments. Arranges patient transport as needed. Sorts / distributes lab results daily to appropriate physician or nurse practitioner. Maintains patient confidentiality.4. Assists with procuring medical records. Ensures patient records and relevant documents filed in the record have appropriate patient identification. Adds new medications to patient record in EMR system. Assemble records according to BIDHC / APG policy and as standards are defined by the Joint Commission of Accreditation of Health Care Organizations (JCAHO).5. Ensures that equipment and supplies necessary to carry out patient care activities are available and usable and the environment is clean and organized. Maintains an unobstructed area for patient access. Cleans rooms after patient usage and ensures appropriate disposal of contaminated materials. Tracks, orders and maintains supplies and equipment, restocks supplies.
• Required Qualifications :
• 1. High School diploma or GED required .2. Certificate 1 required : Medical Assistant Certificate3. 1-3 years related work experience required.4. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
• Preferred Qualifications :
• 1. Experience with provider relations / IPA or PO, and a familiarity with standard quality measures, e.g., HEDIS.2. Familiarity with different electronic medical records, including WebOMR.
• Competencies :
• 1.
• Written Communications :
• Ability to communicate clearly and effectively in written English with internal and external customers.2.
• Oral Communications :
• Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.3.
• Knowledge :
• Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.4.
• Team Work :
• Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.5.
• Customer Service :
• Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
• Age based Competencies :
• Employees in this job must be competent to provide patient care to the following age groups : Neonatal : Birth to 6 months, Youth : 6 months to 16 years, Young adult : 16-30 years, Middle Age : 30 - 60 years, Elderly : 60 -.
• Physical Nature of the Job :
• Medium work : Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and / or move around through the majority of their shift.## As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.## More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.## Equal Opportunity Employer / Veterans / Disabled## Beth Israel Lahey Health Primary Care (BILHPC) is a network of more than 80 practices throughout Eastern Massachusetts and Southern New Hampshire. Spanning from Seabrook, NH to Sandwich, MA, BILHPC serves more than 50 communities. In addition to the community practices, BILHPC includes two hospital-based locations; at Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. BILHPCs dedicated care teams include physicians, nurse practitioners, physician assistants, registered nurses, medical assistants, phlebotomists, practice assistants, managers and many other support staff; all dedicated to providing expert care to each of our patients. Caring for patients of all ages, BILHPC providers often hold certifications in internal medicine, family medicine, geriatrics or pediatrics. Many hold additional certifications in specialties such as cardiology, infectious disease, obesity, pulmonology and more. At BILHPC, we provide routine care, management of chronic conditions, treatment of acute illness, patient education, access to specialists and specialty care at BILH hospitals and so much more.

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