IT Specialist

ABC Imaging is a global Printing and Media company providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA London Dubai and Shanghai. One Stop Solution.

We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of our team.

Responsibilities include :

• Level 2 technical support with Apple Macs and Windows based computers and servers
• Install operating systems migrations upgrades etc.
• Install and maintain virtual machines and servers
• Setup new or move existing computer hardware and software
• Troubleshoot user issues as they arise on applications software hardware and configurations of network setup
• Run CAT6 cables where needed and terminate
• Maintenance and updates on servers and workstations
• Basic knowledge of Active Directory to setup for users accesses
• Basic knowledge of camera systems and access point
• Identifying technical problems and resolving issues quickly in printing production line
• Basic knowledge of Microsoft Office 365
• Maintain product inventory and order supplies and equipment as needed
• Work with large format printers print servers and different copiers.
• Basic knowledge of Caldera and Oris print software
• Basic knowledge of VoIP phones
• Basic knowledge of Mobile Device Management (MDM)
• Basic knowledge of PSAs and RMMs.
• Basic project management skills
• Work on time-sensitive tasks with hard deadlines.
• Role will have multiple duties or projects at once
• Organization skills are critical

Required Experience :

IC

Key Skills

SQL,Active Directory,Information Technology,Access Points,System Software,Database,Infrastructure,Linux,Project Management,Internet,Troubleshoot,PC,Procedures,Setup,hardware

Employment Type : Full-Time

Experience : years

Vacancy : 1