PATIENT ACCESS REPRESENTATIVE

PATIENT ACCESS REPRESENTATIVE

PAY RATE : $16.24-$21.92

BASED ON RELEVANT EXPERIENCE

COMPETITIVE BENEFITS

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• Retirement + matching
• Up to 4 weeks paid time off in first year
• Onsite childcare - Quincy
• 24 / 7 Wellness Center access
• Educational assistance opportunities

JOB SUMMARY

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for obtaining information to appropriately bill payers, verify patient insurance eligibility, confirm benefits eligibility, collect point of service payments, determine medical necessity, and gather statistical information in compliance with federal and state regulations. This position performs registration duties throughout Blessing Health System. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. This position requires full understanding and active participation in fulfilling the Mission of Blessing Health System. It is expected that the employee demonstrate behavior consistent with the Core Values while supporting the strategic plan, goals, and direction of the Performance Improvement Process (PIP) at Blessing Health System.

JOB QUALIFICATIONS

Education / Training / Experience :

REQUIRED :

High school graduate or equivalent with GED

Computer literacy, including the use of Microsoft Word, Microsoft Excel, and other office products

Excellent written and verbal communication skills

Excellent customer services skills, ability to independently problem-solve, and perform basic mathematical calculations

Positive interpersonal relationship skills.

PREFERRED : Medical Terminology

Some college

One (1) year of clerical and customer service experience

Pay Status : Non-Exempt Hourly

EEO Statement : Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.

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