Talent.com
Technical Support Engineer
Technical Support EngineerPrideStaff • East Haven, CT, United States
No longer accepting applications
Technical Support Engineer

Technical Support Engineer

PrideStaff • East Haven, CT, United States
30+ days ago
Job type
  • Full-time
Job description
Support Engineer Job Summary:
Responsible for providing best-in-class technical support, preventive and predictive maintenance, diagnostics/troubleshooting, repairs, spare parts management, and upgrades for x-ray systems and equipment.

Support Engineer Responsibilities:
  • Manage technical and engineering documentation, including drawings, specifications, and records of x-ray systems and equipment, ensuring configuration and change-control.
  • Prepare and maintain revised packages of system drawings and Bills of Material (BOMs).
  • Coordinate with customer personnel to ensure alignment of system documentation.
  • Work with inspection services to document system performance, use data for trend analysis, and plan for maintenance and interventions.
  • Travel to customer sites (30-50%) for troubleshooting, repairs, debugging PLC or PC based control programs, and system testing.
  • Liaise with cross-disciplinary teams to resolve customer issues efficiently.
  • Interface with customers via phone, email, and in person.
  • Act as a liaison between field and purchasing teams for efficient ordering and delivery of replacement and spare parts.
  • Ensure quality and safety are prioritized in day-to-day operations, adhering to safe working practices and quality management procedures.
Support Engineer Essential Skills:
  • Associate's degree in a STEM discipline with a minimum of seven (7) years of relevant technical and engineering experience, including at least two (2) years of customer-facing responsibility.
  • Minimum of two (2) years of hands-on technical experience in an industrial environment.
  • Broad understanding of electro-mechanical systems operation and maintenance, with the ability to quickly learn existing equipment and systems.
  • Capable of understanding the interaction of x-ray equipment with customer operating environments, processes, regulations, and requirements.
  • Strong understanding of PCs and proficiency in MS operating systems, networking, and MS Office Suite applications.
  • Prior experience reading and interpreting electrical and mechanical drawings.
  • Well-developed technical aptitude and problem-solving skills with proven electromechanical troubleshooting capability.
  • Familiarity with CAD programs.
Support Engineer Non-Essential Skills (Highly Preferred):
  • Bachelor's Degree in a STEM discipline with at least four (4) years of relevant technical and engineering experience, including at least two (2) years in a customer-facing role.
  • Prior work experience and good understanding of motion control design, PLC/PC programming, and distributed control theory.
  • Established skills in the use of SolidWorks.
  • Prior experience, at the solution implementation level, of automation and control system software programs.
  • Familiarity working with x-ray or CT technology.
  • Accustomed to working within a recognized quality management system such as ISO9001, AS9100, NQA-1 or equivalent.

Compensation / Pay Rate (Up to): $75,000.00 - $90,000.00 Per Year
Create a job alert for this search

Technical Support Engineer • East Haven, CT, United States

Similar jobs

Technical Service Engineer

Element SolutionsWaterbury, CT, United States
Full-time

Challenge Yourself and Impact the Future!.MacDermid Alpha Electronics Solutions, a business segment of Element Solutions Inc (NYSE: ESI), is renowned worldwide for its commitment to revolutionizing...Show more

 • Promoted

Technical Specialist

AppleNew Haven, CT, United States
Full-time

Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience.At Apple, we believe inclusion is a shared res...Show more

 • Promoted

Engineer

Tata Consultancy ServicesSouthington, CT, United States
Full-time

Create and maintain asset records in Service Now.Monitor the asset management queue in Service Now, Monitor the desktop hardware request queue in SNOW.Process Incident and Service Task requests, Up...Show more

 • Promoted

Performance Engineer - Milford, CT - 2 Yrs Contract

Two95 International Inc.Milford, CT, US
Full-time
Quick Apply

Deep scripting experience with any of the tools like Gatling, Loadrunner, Soasta cloudtest, Jmeter.Scripting experience with any languages like Javascript, Python, Perl, Ruby required.Experience wi...Show more

Travel CT Tech - $3,090 per week in Torrington, CT

AlliedTravelCareersTorrington, CT, US
Full-time

AlliedTravelCareers is working with Cross Country Allied to find a qualified CT Tech in Torrington, Connecticut, 06790!.As a CT technologist, you will use computerized tomography to take medical im...Show more

 • Promoted

Travel CT Tech - $3148 / Week

Host HealthcareTorrington, CT, US
Full-time

Host Healthcare is seeking an experienced CT Tech for an exciting Travel Allied job in Torrington, CT.Shift: 12 hr days Start Date: 04/20/2026 Duration: 14 weeks Pay: $3148 / Week.At Host Healthcar...Show more

 • Promoted

Applications Engineer

AMETEKWaterbury, CT, United States
Full-time

Are you a motivated individual seeking a new and exciting opportunity? Do you want to work in a supportive environment with room to grow? Do you want great pay and benefits while also having a good...Show more

 • Promoted

Embedded Software Engineer Staff/Autonomy/AI/Machine Learning

Lockheed Martin CorporationStratford, CT, United States
Full-time +1

Stand at the forefront of technology and innovation.Transform your ideas and dreams into reality.Join Lockheed Martin’s Flight Controls and Autonomy team and be part of the greatest transformation ...Show more

 • Promoted

Senior Support Desk Engineer

Housing Authority Insurance GroupCheshire, CT, United States
Full-time

The Senior Support Desk Engineer plays a critical role in the technical support team, acting as the escalation point for complex technical issues that cannot be resolved by initial support.This pos...Show more

 • Promoted

Insurance Technical Support Associate - Commercial Lines

HUB InternationalCheshire, CT, United States
Full-time

At HUB International, we're more than just an insurance brokerage firm we're a thriving community of entrepreneurs driven by purpose and passion.Every day, we help individuals, families, and busine...Show more

 • Promoted

Applications Engineer

Nesco ResourceTorrington, CT, US
Permanent

Nesco Resource is in search of an Applications Engineer for one of our clients based in Torrington, CT.Summary: This position is responsible for reviewing, planning and monitoring incoming special ...Show more

 • Promoted

Senior Support Desk Engineer

The Right Click, Inc.Cheshire, CT, United States
Full-time

Senior Desktop Support Engineer.This role is ideal for someone who thrives in a fast-paced environment, enjoys troubleshooting complex technical issues, and takes pride in delivering exceptional cu...Show more

 • Promoted

Applications Engineer

RBC BearingsTorrington, CT, United States
Full-time

This position is responsible for reviewing, planning and monitoring incoming special bearing design requirements and providing technical support and assistance both internally and externally.ESSENT...Show more

 • Promoted

CT Tech

Health Advocates NetworkTorrington, CT, United States
Full-time

Comprehensive health, prescription, dental, vision, life, and disability plans .Referral opportunities ? Refer a friend & Cash in! .Travel reimbursement and per diem allowances .Health Advocates Ne...Show more

 • Promoted

Sales Engineer

IDEXNorth Haven, CT, United States
Full-time

If you're looking for a special place to build or grow your career, you've found it.Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place wh...Show more

 • Promoted

Technical Support Representative

Safe FleetNesconset, NY, United States
Full-time

Technical Support Representative (TSR).Reports To: Inside Sales Manager.Responsible for product technical support and client service through in-depth product knowledge.Collaborates with functional ...Show more

 • Promoted

Scheduling Engineer

Turner ConstructionShelton, CT, United States
Permanent

The salary range for this position is estimated to be 0.The salary range for this position is estimated to be $90,000.Additionally, Turner Construction provides flexible benefits, including medical...Show more

 • Promoted

Desktop Support Lead

Jconnect IncSouthington, CT, United States
Full-time

Below is the requirement with my client.Please let me know if you are available for this role.Provide Level 2/3 support for hardware, software, and network issues.Troubleshoot and resolve escalated...Show more