Fixed Operations Director

Fixed Operations Director

VOTED 'BEST DEALERSHIPS TO WORK FOR' 12 TIMES! OUR COMPANY IS GROWING AT A RAPID RATE! The Fixed Operations Director will be responsible for maximizing customer satisfaction, employee satisfaction, and fixed operations profitability. This position will be responsible for making high-quality decisions and leading by example. The director will also focus on the safety of Service & Parts, ensuring that each department is compliant with workplace rules and regulations.

Fixed Operations Director Responsibilities :

• Hold staff accountable to Service and Parts processes
• Ensure CSI is above national average
• Review and make decisions based off Service & Parts Reports
• Ensure compliance of workplace rules and regulations
• Review productivity metrics
• Review parts pricing and matrix
• Read and understand financials of Service & Parts
• Grow the Fixed Operations team
• Lead and develop staff
• Hire, onboard, and retain staff
• Review receivables
• Evaluate performance, recognize accomplishments, and hold 1 on 1 meetings with staff
• Work with managers from all departments on a daily basis

Fixed Operations Director Requirements :

Fixed Operations Director Benefits :

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