Job Description
The primary role of the Maintenance Supervisor is to oversee the maintenance program for the community and preserve the value of the asset. The Maintenance Supervisor maintains the integrity of the community at all times to provide a safe and secure living and working environment. The Maintenance Supervisor is a customer centered individual who possesses the organizational and leadership skills necessary to run an efficient maintenance team.
Reports to : Community Manager
Direct Reports : Maintenance Technician, Groundskeeper
Roles and Responsibilities
The duties listed below are an outline of the Maintenance Supervisor's responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.
General
- Organize maintenance staff meetings and any special or emergency meetings
- Maintain a clean, professional, and OSHA approved work environment
- Report time and attendance
- Direct the maintenance operations of the property
- Make daily inspections of the community
- Implement and maintain a preventative maintenance program
- Understand and adhere to the Landmark Properties policies and procedures
- Ensure confidentiality of resident and company information
- Assign tasks, supervise and evaluate vendors
Financial Management
Participate in developing the annual budget and turn budget for the maintenance categoriesOrder necessary supplies and parts within the confines of the budgetEvaluate and implement cost cutting strategiesAssist the Community Manager with the bid process for capital projects and turn contractsProvide documentation / receipts for all company purchasesPersonnel
Manage maintenance staff including hiring, ongoing training, and developingAssign tasks, supervise and evaluate staffCustomer Service
Understand the needs and expectations of residents and exceed their expectationsDevelop a sense of community among the residents and staffMaintain active and effective communication with residents and parentsFollow up on completed maintenance requests to ensure the resident is satisfiedMaintain a positive community environment for both residents and associates and encourage participation in events and activitiesAssist the Community Manager with organizing and implementing a successful turnEnsure service requests are completed in a timely mannerBe available on weekends and after hours for emergency callsRisk Control
Understand, communicate, and enforce community safety, emergency, and fire evacuations policies and procedures, providing emergency response and referral services and resourcesDocument and address behaviors of residents that violate the law or the community lease agreementIdentify and address safety and security risksPrepare and submit incident reportsHandle emergency situations in conjunction with the corporate teamEnvironment
The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions toxic or caustic chemicals, and outside weather conditionsThe noise level in the work environment is usually moderatePhysical Demands
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.The employee must occasionally lift and / or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.LI-NH1
Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
