Restaurant Supervisor

At SSP America, our Shift Supervisors are the first step into management.  Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts.  They work to provide the best customer service to our guests and exemplify our Passion Principles.

Our Shift Supervisors are experts at a few things :

• Having warm, friendly smiles
• Respecting our customers
• Leading a shift to ensure all operational standards are met or exceeded
• Providing support and coaching to our teams

If you're ready to take the step into a leadership role, our Shift Supervisor role may be the perfect fit!

Here are a few things you can expect as a Shift Supervisor at SSP America :

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

We use Traitify as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT under NYC Law 144. As part of the hiring process, Traitify provides us with a candidate assessment which is one of the many factors that we review in making interview decisions; there are no cut offs, and all applications are visible to the hiring team. The Traitify tool has been reviewed by an independent auditor and results of the audit may be viewed here :   https : / / tinyurl.com / yc3dwnhp