Shift : Day 2x10-Hour (05 : 00 - 10 : 00)
Part Time : SHIFT / SCHEDULE : 0500-1000 5x5hr 25hr / wk - no weekends
Patient Registration Rep- Days-Part Time
JOB TITLE : Patient Registration Rep I - 5 : 00am - 10 : 00am ( please note this is the correct shift hours)
Patient Registration Rep I - days -Part Time : SHIFT / SCHEDULE : 0500-1000 5x5hr 25hr / wk - no weekends
PLEASE NOTE : ORIENTATION WEEK WILL DIFFER FROM THE NORMAL SHIFT / SCHEDULE AS POSTED IN JOB DESCRIPTION. MUST BE FLEXIBLE.
- Must be able to provide a physical copy of HS Diploma or GED or Higher Education, if requested
POSITION SUMMARY
Enables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts. Calculates and secures patient liability, including
copayments, coinsurance and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician and hospital's needs are met.
SPECIFIC SKILLS NEEDED
Must have excellent written and verbal communication skills to communicate effectively with staff, patients, guarantors, insurance companies, and physicians.Demonstrated attention to detail; Good English speaking, spelling, reading and Mathematical skills requiredDemonstrate ability to learn quickly, and follow directions as outlined in policies or given by SupervisorStrong Computer skills and Knowledge in Word, Excel and ability to maneuver through multiple screens in a timely manner1+ year of medical office / hospital / medical billing work experience preferredMedical terminology knowledge strongly preferredInsurance knowledge requiredAbility to multi-task in a fast and high-pressured environmentStringent adherence to all HIPAA lawsStrong typing skills 45 and up wpm is requiredStrong analytical skills, problem solving. The ability to act and decide accordingly.Excellent Customer service and phone skills with a background in the medical industryAbility to travel to off-site locations (Outpatient only)EDUCATION / EXPERIENCE / TRAINING
One-year experience in a high-volume healthcare facility or medical office setting with strong computer and customer service experience requiredHigh school graduate required or equivalent, evidence of continuing education preferred.Medical terminology strongly preferredInsurance and billing experience strongly requiredDrivers License; ability to travel to off-site locations (Outpatient only)Bilingual Spanish or Chinese (Mandarin) preferredLA City Fire Card within 6 months of employment (PHGSH only)RTO (requested time off) must be on the submittal
No RTO the first two weeks of an assignment
Please Note : Once RTO is submitted, this cannot be changed unless it's to cancel time requested - ensure that you have confirmed all dates needed off for the entire length of contract.
ll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.