Patient Access Specialist
Indiana StaffingEvansville, IN, US22 hours ago
Job type
- Full-time
Job descriptionHigh school diploma or equivalent required; college coursework or degree preferred Previous experience in healthcare registration or admissions highly desirable Excellent communication, customer service, and interpersonal skills Proficient in data entry and basic computer applications Ability to multitask in a high-stress environment
Patient Access Representative
Join our team as a Patient Access Representative working in a fast-paced Emergency Department environment. The ideal candidate is detail-oriented, works well under pressure, and is passionate about providing excellent patient service. You will be the first point of contact for patients, ensuring accurate registration and supporting clinical staff in urgent situations. Hours : 6am - 6pm : 3-12 hour shifts per week with rotating weekends and holidays.
Key Responsibilities :
- Greet patients and visitors, providing timely, courteous assistance
- Complete patient registration, intake, and insurance verification processes
- Gather and validate patient demographic, medical, and financial information
- Secure necessary forms, consents, and documentation required for treatment
- Coordinate with clinical teams to expedite admissions and optimize patient flow
- Maintain patient confidentiality in compliance with HIPAA regulations
- Provide clear information on hospital policies, procedures, and billing
- Respond to queries and resolve service issues promptly and professionally
- Work collaboratively with administrative and emergency care teams
Requirements :
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Patient Specialist • Evansville, IN, US