IT Field Service Technician (Printer / Plotter / POS Experience) - CC

Overview

Field Service Technician / Desktop Support

Must have printer / plotter experience. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers. Familiarity with POS (Point of Sales) systems for Retail stores (Windows based registers). Break / Fix at component level – Desktops; Laptops; printers. Documents, maintains, upgrades or replaces hardware and software systems. Imaging and image recovery. Provides technical support in activities associated with the identification, prioritization and resolution of reported problems. Install / Re-install various software packages and updates. Activities include recognition, research, isolation, resolution, and follow-up.

Responsibilities

• Must have printer / plotter experience
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers.
• Familiarity of POS (Point of Sales) systems for Retail stores (Windows based registers)
• Break / Fix at component level– Desktops; Laptops; printers
• Documents, maintains, upgrades or replaces hardware and software systems.
• Imaging and image recovery
• Provides technical support in activities associated with the identification, prioritization and resolution of reported problems.
• Install / Re-install various software packages and updates
• Activities include recognition, research, isolation, resolution, and follow-up.
• Must have a clean driving record – No open tickets or warrants – No major violations
• Must have an active driver's license
• MUST HAVE OWN VEHICLE – Mileage / Parking / Tolls are reimbursed

Qualifications

Company Description

We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience. Deliver on our commitments. Build trust by thinking and acting with integrity. Create an environment that inspires innovation.

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