In-Home Installation and Health Technician

As an In-Home Installation and Health Technician youll be responsible for the delivery installation integration and troubleshooting for basic complex and advanced consumer electronics products such as home theater computing smart home health technology and networking. This role also requires technical expertise in health device installation and support including all appropriate HIPAA and health-related requirements. Outside of delivery and installation youll find the right solutions for customers lifestyles and technology needs based on interactions within the home. This role requires partnership and indirect leadership with other Agents service partners retail employees and supply chain employees. Internally we refer to this role as a Consumer Electronic Double Agent.

What youll do

Provide a seamless customer experience by advising and fulfilling lifestyle recommendations regarding products services and content

Provide a variety of fulfillment duties including delivery installation integration networking and troubleshooting consumer electronics devices

Maintain phone and in-person contact with customers to reveal diagnostic discoveries and make recommendations

Provide support to in-store agents car electronic installation and repair agents

Take the lead on two-person jobs and perform other work alone

Manage inventory and vehicle maintenance process paperwork and payment provide feedback and training opportunities and follow safety guidelines

Basic qualifications

Must be at least 21 years old

Current valid drivers license

Have and maintain a driving record which meets Best Buy safety standards

Ability to acquire and maintain any state or local licensing as required to perform job effectively within 90 days of hire

Ability to acquire any health-related certifications (e.g. HIPAA) as required to perform the job effectively within 90 days of hire

Ability to lift weight up to 75 pounds with or without reasonable accommodation up to 150 pounds as part of a team with or without reasonable accommodation and between 150-250 pounds as part of a team with support tools such as harnesses or lifts

2 years of consumer electronics delivery installation integration and troubleshooting experience

1 year of customer service experience

Preferred qualifications

1 year of experience in installation integration and troubleshooting of advanced or complex consumer electronics products

Whats in it for you

Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.

Our benefits include :

Competitive pay

Generous employee discount

Physical and mental well-being support

About us

As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline : Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Required Experience :

IC

Key Skills

CCTV,Low Voltage,Customer Service,Hand Tools,Construction Experience,Electrical Experience,Mechanical Knowledge,Service Technician Experience,Schematics,Security System Experience,Power Tools,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1