Director, Signature Success Solution Engineering

Director, Signature Success Solution Engineering

Salesforce is the #1 AI CRM, where humans and agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword – it’s a way of life. The world of work is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of everything.

The Signature Success Plans Sales team is seeking a dynamic and results‑driven Sales professional with a proven track record in driving revenue growth for emerging products. As the Signature Success Solution Engineer (SE) , you will support the Salesforce License and Signature Success plans sales teams in executing our Go‑To‑Market (GTM) strategy , contributing to the success of Salesforce’s fastest‑growing offering – Signature Success Plans , which deliver a proactive and personalized customer success experience.

As the Signature Success plan SE , you will collaborate with sales teams to drive revenue growth, provide subject‑matter expertise, and increase attach rates. Working closely with the field sales team in a customer‑facing role, you will develop compelling use cases that demonstrate how Signature Success meets customers’ business requirements.

You will be a key member of the pursuit team , responsible for ensuring inclusion of Signature Success in selective sales opportunities and renewals. This sales role holds you accountable for achieving Signature Success targets, revenue growth, and other key objectives outlined in your V2MOM.

Principal Responsibilities

• Serve as a subject‑matter expert and strategist across Salesforce clouds, ensuring Signature Success inclusion in select sales opportunities and renewals.
• Drive Signature Success revenue growth by partnering with sales teams to position and sell Signature Success plans.
• Evangelize Signature Success plans both internally and externally.
• Collaborate effectively with various parts of the organization, including core account executives, specialist license sales, Sales Productivity, Marketing, CSG Regional Leaders, Technical Support, and Offer Management.
• Facilitate qualification, solution fit, pipeline progression, deal cycle participation, account reviews, and value assessments.
• Provide product feedback to Offer Management based upon active field sales engagement.

Required Experience

Required Skills

Attributes

Nice to Haves

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to shape the future and redefine what’s possible for yourself, AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. We lead the path to equality by creating a workplace that is inclusive and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

In the United States, the base salary hiring range for this position is $195,230 to $261,170 for New York‑based, California‑based, and Illinois‑based roles. Incentive compensation, equity, and benefits may also be applicable.

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