Job Description
Job Description
Benefits :
Simple IRAHiring bonusBonus based on performanceCompetitive salaryOpportunity for advancementPaid time offTraining & developmentFlexible scheduleHealth insuranceROLE DESCRIPTION :
Amanda Frederick - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES :
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Handle inbound and outbound phone calls.
- Assist in handling incoming inquiries and maintaining customer records.
- Take payments, handle money, and complete the daily bank deposit.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS :
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Great phone communication skill and positive energy.
- Basic computer skills, including Microsoft Office and CRM systems.