Job Description
Are you a tech-savvy project leader passionate about safeguarding organizations through robust incident management systems?
Join a dynamic team at a world-class enterprise where you'll own the Everbridge platform, driving seamless integrations, user adoption, and crisis response efficiency.
This role combines hands-on system administration with strategic project leadership to ensure mission-critical reliability in high-stakes environments.
What You'll Do :
- Manage user access, permissions, and system configurations to maintain secure, compliant operations.
- Design and optimize notification templates, workflows, task lists, groups, and rules for effective incident response and drills.
- Lead integrations with business systems, monitor performance, and proactively troubleshoot issues for 99.9% uptime.
- Serve as the key liaison with stakeholders, Everbridge support, and cross-functional / global teams to align on governance, change management, and roadmap execution.
- Deliver training, onboarding, and documentation while verifying data integrity and ensuring adherence to organizational standards.
What We're Looking For :
5+ years of hands-on experience as a System Administrator or Project Lead with Everbridge (or similar crisis / incident platforms like AlertMedia or Rave Mobile Safety).Proven technical proficiency in Everbridge administration, including template creation, integrations, and conducting drills / simulations.Bachelor's degree in Information Systems, Communications, Technical / Security fields (or equivalent) + strong organizational, communication, and problem-solving skills.Experience in Agile / team environments, change management, and working with diverse, global stakeholders.Comfort with 40-hour weeks (M-F) and flexibility for occasional extra hours based on business needs—no travel required.Why Join Our Client? Thrive in a collaborative team setting with a hybrid model (Tue-Thu onsite for seamless collaboration; Mon / Fri remote flexibility).
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
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