Account Services Representative (Golden)
- Part-time
This position is the first point of contact for sales representatives and KONG distributors as well as internal sales team members. This position is responsible for handling daily duties related to KONG accounts in a manner in line with KONG culture. Must provide a hands-on, polite, and engaging approach.
Essential Duties / Responsibilities
Responsible for order entry, EDI and invoicing for US KONG Distributors.
Ensure client pricing is consistent with contracts.
Update internal systems daily including Open Orders, Weekly Order Tracking, and the Backorder Board.
Maintain spreadsheets and reports to track order status and shortages.
Responsible for written and verbal communication with sales representatives.
Responsible for notifying customers daily of current backorders and providing accurate product status.
Maintain communication with off-site warehouses regarding order status and inventory.
Responsible for creating and maintaining procedures.
General customer service via telephone and email.
Serve as back up for various administrative positions to support the team.
Other duties as assigned.
Job Requirements
HS diploma and 18 months applicable experience.
Strong written and verbal communication skills.
Display efficiency and accuracy with data entry tasks.
Must have a proven track record of customer care resulting from customer service etiquette.
Must be computer literate and proficient in Microsoft Suite.
Detail-oriented, efficient, and organized.
Work well with tight deadlines, be flexible as priorities change.
Effectively communicate ideas and activities across departments.
Ability to work independently, prioritize multiple tasks, and quickly learn new skills.
Ability to analyze and solve problems.
Proactive approach to executing new projects.
Ability to use independent judgment, analyze information, and formulate recommendations.
Ability to provide outstanding customer service.
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Compensation
- From $24 per hour
- Quarterly profit sharing
Work Location
Benefits
Create a job alert for this search
Account Representative • Golden, CO, US
Patient Account Representative II
Financial Services Representative I
Patient Financial Services Representative
Senior Accounts Receivable Representative
Patient Accounts Specialist
Patient Account Representative
Medicaid Billing Representative
Third Party A / R Representative
Financial Services Operations Representative
Sales & Service Representative (Universal Banker)
Merchant Services Representative I
Senior Patient Account Representative
Oregon Licensed Revenue Cycle Specialist
Accounts Receivable Representative
Financial Services Representative II
Commercial Banking Client Representative
Business Services Representative (Small Business Specialist)
