Senior Infrastructure Engineer

Job Description

Work Location Options:

Hybrid

and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Senior Infrastructure Engineer/Architect- Mobile Platforms (MDM, Intune)

Description

The Digital Workplace organization exists to simplify work and raise productivity by empowering colleagues with the best digital tools and service experiences. Now, more than ever, we need workplace technology that is optimized for colleagues who work anywhere as well as making mobile a first-class experience, core to the way we work. If you are excited about the idea of helping colleagues to do their best work every day, this is the role for you!

Our Senior Engineers have both deep technical and strategic business knowledge, but they are of one mind about using transformational technology to drive better business outcomes. Your main focus will be on enterprise mobile transformational initiatives, before branching out into other areas of the Digital Workplace portfolio.

There is no way around it, it takes a consultative approach and IT experience to drive business success. If you have both, here is some of what you will be doing:

• Acts as technical SME in the areas of mobile platforms, servers, and devices Microsoft InTune, including Microsoft Tunnel capability, MobileIron, iOS, Android, other MDMs.
• Perform hands-on architecture design, participating in design and configuration reviews.
• Perform core technical duties to support Tunnel infrastructure implementations, App deployments, App/ device configurations and App Protection policies in Intune M365 MAM/MDM applications.
• Provides technical expertise to maintain environments and troubleshoot issues.
• Manage platform documentation and processes for each Intune platform including processes, implementation plans, architecture diagrams, DR runbooks with all supported documentation.
• Identify and drive technical issues and enhancements with delivery roadmaps collaborating with Microsoft product and support teams.
• Participate in troubleshooting senior exec mobile related issues, availability issues, various moves/adds/changes, Per app vpn installation and configuration.
• Solution cross-platform integrations between Digital Workplace and other enterprise platforms to optimize capabilities and streamline the colleague experience.
• Ensure the engineered environment and roadmap meet todays and tomorrows business requirements.
• Perform technical aspects of software development/architecture for assigned applications including design, developing prototypes, and coding assignments.
• Advance the architecture discipline within the Digital Workplace team. Contribute to a shared blueprint for Digital Workplace that is in front of industry and enterprise standards and best practices.
• Coach and mentor engineering resources on solution architecture
• Become THE expert in Digital Workplace technology and the art of the possible. We know you are not there yet, but we will give you the space and resources to learn.

Minimum Qualifications

• You do not have to have prior experience working with colleague-facing technology to be successful in this role, but a passion for colleague experience is critical!
• Experience with architecting, engineering, and implementing enterprise mobility infrastructure solutions Microsoft InTune, MobileIron and other MDMs.
• Hands-on expertise with application design, software development, and automated testing
• Experience in prevailing industry architecture and engineering methodologies - ITIL preferred.
• Experience with network, server, and information security fundamentals
• Bachelors degree in computer science, engineering, information systems or related field required; advanced degree preferred.
• 5+ years of hands-on architecture, programming, or equivalent infrastructure engineering experience
• Advanced hands-on experience with application solution architecture design
• Extensive experience using systems analysis and design methodology.
• Experience in architecting and engineering global platform solutions.
• Microsoft Intune certification preferred

Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:

• Agile Practices
• Programming/Software Development ·
• Enterprise and Business Architecture Development
• Adaptive Communication
• Analytical Thinking

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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