What you get to do in this role :
- Translate business requirements into clear, actionable technical specifications for development.
- Partner with business product managers and stakeholders to define the product vision, roadmap, and user experience
- Craft compelling user stories that maximize value and address user needs.
- Own and manage the product backlog, prioritizing stories, epics, and enablers for optimal delivery.
- Collaborate with engineering teams to assess technical feasibility, define development approaches, and estimate timelines.
- Champion clear and transparent communication, presenting product concepts, roadmaps, and delivery timelines to stakeholders.
- Participate in user acceptance testing (UAT) and advocate for improvements based on user feedback.
- Maintain the conceptual, design, and technical integrity of product features and components.
- Build proof-of-concepts (POCs) for potential solutions and technologies in collaboration with product management and engineering.
In order to qualify for and be successful in this role, you should have :
10+ years of experience in product management or a related field, with a focus on enterprise software.5+ years of experienceimplementing and managingServiceNow platform.Proven track record in implementing ServiceNow IT Asset management productsServiceNow custom app design and development experienceAbility to collaborate withbusiness stakeholders to understand their requirements and guide them in right direction by applying your experience.Experience working in Agile frameworkExperience documenting requirements as user stories, conduct User acceptance testing, Organization change management and go-live activitiesExperience with creating process flows, user journey maps and UX designsBA / BS degree in Information Systems or related disciple required; Advanced degree a plus
Managers Note :
Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role?
ServiceNow IT Asset Management product implementation knowledge and experience.What backgrounds / skills can we be more flexible with that can be learned on the job?
Agile frameworkDoes this position require to sit onsite or travel?
NoDoes this person have to work in a specific time zone? (e.g. - If a person on the East Coast can work PST, is that ok?)
no preference as such but needs to be flexible as this person will be dealing with individuals spread across PST, EST and ISTDoes this position have the opportunity to extend beyond the initial contract or convert to FTE?
YesIs there a specific laptop that needs to be used for this role (i.e. - Mac or Windows)?
Not reallyIs there anyone else from your team that you'd like to add to support reviewing resumes and setting up interviews? -to review resumes, just start with me. For interviews, I might pull someone from my team especially the resource for whom we are backfilling this position
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