Loan Operations Specialist 1

Job Description

Job Description

Description :

The Loan Operations Specialist 1 position will report directly to the Loan Operations Manager. The primary responsibilities of this position include assisting the loan operations staff with various administrative and organizational tasks. In addition, this position will ensure that all loans adhere to the guidelines of the financial institution and state and federal regulations. Other duties covered by this position include assisting customers with loan questions, payments and payoffs, and Fiserv updates. This position will primarily work from our Grimes branch but may be asked to work from other locations as needed.

ACCOUNTABILITIES : Loan Servicing : 70%

• Coordinates and maintains the Loan Operations group email inbox.
• Provides file maintenance support for all loan files, including but not limited to working the loan reviewing checklists, ticklers, making address changes, and performing peer review on loan documentation within the files and on the Bank’s core.
• Posts various banking transactions on the Bank’s core.
• Organizes and monitors all paid notes and provides communication to customers as directed.
• Manages the loan operations accounts payable process.
• Assists with balancing of loan operations accounts as directed by management.
• Maintains proficient knowledge of all loan operations systems, processes, policies, and procedures.
• Perfection of loan collateral, including but not limited to mortgages and UCC filings and releases.
• Performs duties, including but not limited to loan documentation, loan accounting, and loan reporting.
• Responsible for the imaging of loans files and documents in accordance with procedures.
• Provides loan processing support to the lending department. This will involve loan preparation and system maintenance.
• Has a responsibility for following regulatory requirements. Ensures compliance with all federal, state, and various lending program regulations.
• Monitors and reviews daily and monthly reports as directed.

Customer Service : 15%

Technology : 10%

Other : 5%

Requirements : Adaptability :

Attention to Detail :

Customer Orientation :

Lending :

Oral / Written Communication :

Professionalism :

Time Management :

EDUCATION AND PREFERRED REQUIREMENTS

High school degree or equivalent and one to three years’ experience in a role in the financial industry required. This job requires skills needed in a typical office environment. This includes computer skills, communication skills, as well as utilization of office equipment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must regularly lift and / or move up to 10 pounds.

Must be willing to work 40 hours per week.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operates in a team-based office layout that prioritizes collaboration, communication, and teamwork.

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Further, this job description is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of any employee under his / her supervision. I further understand that employment is at the will of the employer and either the employer or the employee may at any time terminate the employment with or without cause. I further understand that no representations, promises, or commitments made by supervisors or other company representatives relating to this position or duration of employment are binding on the company.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.