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Pool & Spa Retail Sales Associate

Pool & Spa Retail Sales Associate

PROFESSIONAL POOLS & CARE LLCHazel Green, AL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Professional Pools & Care is looking for a Pool & Spa Retail Associate to join our team!

As a Retail Associate, you will :

  • Utilize cash registers, electronic scanners, and other related equipment to process transactions.
  • Assist customers with purchases, answer product questions, and provide outstanding service.
  • Work with POS systems (experience preferred, but training available).
  • Maintain a clean and organized sales floor and back stock area.
  • Support merchandising, stocking, and display setup.
  • Have the opportunity to learn about pool / spa products and water chemistry (knowledge is a plus, but not required).

The ideal candidate :

  • Is dependable and reliable.
  • Has excellent customer service and communication skills.
  • Pays close attention to accuracy and detail.
  • Is eager to learn and grow in a retail environment.

    • If you’re a motivated team player with a positive attitude, we’d love to hear from you!

    Responsibilities :

  • Assist customers by answering questions, providing recommendations, and ensuring a great shopping experience.
  • Ring up sales using a POS system, handle cash / card transactions, and arrange for delivery or pick-up when needed.
  • Greet customers upon entry and build rapport through conversation.
  • Set up merchandise displays and maintain an organized sales floor and stockroom.
  • Answer phone calls, assist with inquiries, and handle high call volumes professionally.
  • Cross-sell and upsell products while staying up-to-date on new merchandise.
  • Work collaboratively with the team to provide excellent customer service, especially during peak times.

    • Qualifications :

  • Customer service experience preferred (retail, sales, or similar roles).
  • Ability to lift up to 50 lbs and work in a fast-paced environment.
  • Strong communication skills (both written & verbal) and a cheerful, customer-focused attitude.
  • Basic familiarity with POS systems (or willingness to learn).
  • Flexibility to work varied schedules, including weekends or peak seasons.
  • Water chemistry knowledge is a plus, but not required—training available.

    • Benefits :

  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance

    • About Professional Pools & Care :

    At Professional Pools & Care, we transform backyards into personal havens with beautifully designed swimming pools, premium hot tubs, and exceptional customer care.

    We are committed to :

  • Expert In-Store Guidance : Helping customers find the perfect solutions by offering personalized advice and product knowledge.
  • Quality Craftsmanship : Delivering durable, beautiful, and functional designs that stand the test of time.
  • Customer-Centric Service : Building lasting relationships with our clients through attentive, personalized service.
  • Integrity and Reliability : Operating with honesty, transparency, and professionalism in every aspect of our work.
  • Empowering Our Team : Creating a supportive environment where employees can thrive, grow, and feel valued.

    • Through our dedication to these principles, we aim to continue our 26-year tradition of making dreams a reality, one pool and hot tub at a time.

    Our Core Values

    At Professional Pools & Care , our core values guide everything we do. They define who we are, what we stand for, and how we serve our customers and community :

    ✅ Customer Commitment – Delivering exceptional service and value.

    ✅ Integrity – Acting with honesty and ethical responsibility.

    ✅ Quality – Striving for excellence in products and service.

    ✅ Teamwork – Supporting and collaborating to achieve success.

    ✅ Innovation – Embracing creativity and continuous improvement.

    ✅ Safety – Prioritizing a safe environment for employees and customers.

    ✅ Accountability – Taking ownership of actions and outcomes.

    ✅ Sustainability – Promoting eco-conscious practices.

    ✅ Community Engagement – Giving back and supporting local initiatives.

    ✅ Respect – Treating everyone with dignity and professionalism.

    If you share these values and want to be part of a growing team, we’d love to hear from you!

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