Overview :
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
We are seeking a reliable and customer-oriented individual to join our team as a Front Desk Clerk. This position plays a crucial role in ensuring guest satisfaction and maintaining smooth operations . If you have a passion for hospitality and enjoy providing exceptional service, we would love to hear from you.
Duties :
- Perform night audit procedures, including balancing accounts and generating reports
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel, ensuring accurate and efficient processing
- Handle guest inquiries, requests, and complaints promptly and courteously
- Provide information about hotel amenities, services, and local attractions
- Assist with guest reservations and ensure accurate booking information
- Operate phone systems to answer incoming calls and transfer to appropriate departments
- Maintain cleanliness and organization at the front desk area
- Collaborate with other hotel staff to ensure smooth operations
Experience :
Previous experience in front desk roles preferredKnowledge of hotel management systems and procedures is a plusExcellent guest relations skills with a focus on providing exceptional customer serviceStrong communication skills, both verbal and writtenProficient in operating phone systems and other office equipmentBenefits :
Competitive pay based on experienceTraining provided to enhance skills and knowledgeIf you are passionate about hospitality, have excellent communication skills, and enjoy working in a fast-paced environment, we encourage you to apply for the position of Front Desk Clerk . We look forward to reviewing your application.
Job Type : Full-time
Pay : From $15.00 per hour
Expected hours : 40 per week
Benefits :
Employee discountHealth insurancePaid time offVision insuranceSchedule :
8 hour shiftDay shiftEvening shiftEvery weekendHolidaysMorning shiftNight shiftOn callOvernight shiftOvertimeWeekends as neededExperience :
Hotel experience : 1 year (Preferred)Ability to Commute :
Wichita, KS 67207 (Required)Ability to Relocate :
Wichita, KS 67207 : Relocate before starting work (Required)Work Location : In person