Strategic Partner Manager, Business Messaging

Strategic Partner Manager, Business Messaging

Meta is seeking a detail oriented and results-driven Strategic Partner Manager to join in our journey to grow business messaging via WhatsApp, Instagram and Messenger channels. This role will provide an unique opportunity to work with a dynamic ecosystem of partners that integrate with Meta solutions in the areas of messaging, signals, measurement, commerce and creative. The mission of Monetization Partnerships is to be the engine for business growth and innovation through partnerships. We are looking for an experienced Strategic Partner Manager with a charter of evaluating, onboarding, scaling and driving innovation with some of the largest and most innovative Business Messaging partners and Solution providers in North America. The ideal candidate is a leader who has demonstrated success in building and scaling alliances. Owning outcomes, attention to detail, problem-solving across multiple work-streams with some ambiguity and mapping cross-functional decision trees are essential skills for this role.

Responsibilities include : taking ownership of strategic partners, developing and prioritizing key Meta integrations, and execution of partnership goals; building clear growth plans with partners by defining joint roadmaps, managing multiple top to top touch points, and activating Go To Market motions; establishing and building trusted relationships with key Partner stakeholders including within the Product, Go To Market, Sales and Operations teams; managing C-suite relationships with partners to help deliver mutually beneficial products and services to our customers; maintaining detailed understanding of Partner Tech stack, Business & Strategy in context of the partnership, Ecosystem and Competitive Landscape; maintaining a cadence of regular syncs with partners to understand their roadmaps and priorities to proactively identify opportunities to grow the partnership beyond any initial deal; coordinating among cross functional stakeholders internally to ensure success of company objectives by : gathering high quality and actionable partner and market insights, influencing roadmaps, and ensuring accountability and communication flow; proactively resolving business and operational issues with partners and be an internal advocate for them; executing in an intense, fast-paced, and highly iterative environment.

Minimum qualifications include : 8+ years of work experience, including 5+ years of related alliance / partnership management / strategic account management experience; demonstrable basic understanding of how APIs work, including an interest in Meta channels like WhatsApp, Instagram, Voice Calling; understanding of Business Messaging, voice and video partner ecosystem and technology; proven interpersonal, communication and presentation skills; results and detail oriented, with documentation and reporting skills; experience working effectively and cross-functionally with all levels of management, both internally and externally; experience operating with high degree of autonomy.

Preferred qualifications include : Masters Degree / MBA (in a relevant domain); experience working with Business Messaging Products, Solutions or Partners; experience leading strategic alliances with partners across multiple programs / products / lines of business; experience conducting data analyses and taking a data driven approach to prioritizing partnership objectives, goals and investment decisions.