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Account Manager I - AGI

Account Manager I - AGI

HEICOFort Worth, TX, US
16 days ago
Job type
  • Full-time
Job description

Account Manager I

Account Manager I oversees the daily key account quoting, booking, and general administrative activities on assigned accounts.

Essential Duties and Responsibilities :

  • Daily management of assigned customer accounts.
  • Matrix management of Customer Service Representative assigned to your accounts.
  • Manage day to day customer and vendor quoting activity.
  • Ensure rigorous compliance to all customer flow down requirements on all customer orders.
  • Work with cross functional team to optimize inventory levels and supplier performance metrics.
  • Review customer activity, anticipate customer needs, and drive customer satisfaction / scorecard metrics.
  • Provide support to account managers with large strategic accounts.
  • Handle Controlled Unclassified Information (CUI) for assigned accounts as required.
  • Handle Federal Contract Information (FCI) as required.
  • Perform special projects or assignments to support department.

Other Knowledge, Skills, and Abilities :

  • Demonstrated ability to work in a team environment to achieve business objectives.
  • Open-minded self-starter with the ability to adapt, improvise and problem solve.
  • In-depth knowledge of selling strategies and methods, as well as employee motivation techniques.
  • Strong working knowledge of the company's products, competitive products, and the market.
  • Ability to handle basic to moderately complex issues.
  • Excellent communication, interpersonal, and customer service skills.
  • Exceptional planning, organizational, and creative thinking skills.
  • Microsoft Office proficiency (Excel, Access, PowerPoint Presentations).
  • Ability to work required duties under general supervision.
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    Account Manager • Fort Worth, TX, US