Field Technical Service Specialist - Coatings

As the Field Technical Service Representative (TSR), 2nd Shift, you will hold primary account responsibility and support sales by providing expert product and technical guidance. You will ensure PPG coatings outperform competitors through service, proactive quality support, and knowledge of PPG technologies. This is an onsite position located in Montgomery, Alabama reporting to the Optima Solutions Site Manager.

Relocation Assistance is provided.

You will work second shift Monday through Friday from 2pm to 10pm.

Main Responsibilities :

• Ensure Automotive Coatings customer satisfaction by providing technical service in customer plant on multiple products and application techniques.
• Provide sales support to maintain and expand business at existing accounts and effective startup of new products.
• Provide Paint Application Technical Service / Support for the Customer.
• Build sales position by establishing customer relationships at all levels, provide resolution to customer's concerns, and quickly troubleshoot problems.
• Implement strategies to help manage inventory programs at customer locations of PPG product to increase inventory turns, reduce product obsolescence, and maximize freight advantages.
• Identify customer's needs / expectations and assess competitive activities such that sales strategies can be developed to increase sales / profits.
• Maximize profit contribution by differentiation through technical problem solving which produces higher yield rates, lower reject rates and optimum appearance on the customer's production line.
• Be the primary contact person for all customer complaints and questions. Be the lead spokesperson / liaison in communicating between the customer and internal PPG support departments.
• May be asked to lead customer projects, assist with process improvements, and look for cost savings for the customer. This will also include inventory management, which may also include the ordering of all products for the customer and developing usage reports.
• You will also service other customers in surrounding states and support the sales and service team.

Qualifications :

LI-ONSITE

PPG : n palkkaluokat ja edut voivat vaihdella paikallisesti, minka johdosta voimme palkita tyontekijoita kilpailukykyisesti eri markkinoilla. PPG huomioi useita tekijoita tehdessan palkkaus- ja palkitsemispatoksia, mukaan lukien osaaminen, kokemus ja koulutus, patevyys ja koulutus, lisenssit ja sertifioinnit seka muut organisaation tarpeet. Muitakin kannustimia voidaan soveltaa.

Tyosuhde-etuohjelmamme on suunniteltu tukemaan tyontekijoidemme terveytta ja hyvinvointia. Vakuutuksiin ja muihin etuihin sovelletaan niita koskevien asiakirjojen mukaisia ehtoja

About us :

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG : WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG :

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday - everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

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