For over 60 years now the Nelson family has been a part of automotive retail.
As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience.
We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.
What we offer :
- Starting pay $15.00-$17.00 / hour
- Health, dental, vision
- Supplemental Benefits : LT / ST Disability, Cancer, Accident, Life
- 401(k) Option with company match
- Gym Discounts
- Christmas Club savings plan
- Paid Volunteer Time Off
- Paid Time Off
Job Responsibilities are as follows :
Greets each person as they come into the store using the Nelson Meet and GreetLogs every guest into Next Up and CRM (get their name and / or reason for their visit)Oversees the Next Up operation in the dealership for accuracy and smooth guest flowTrains new Client Advisors on Next Up systemAlerts Team Leads and the GM when the Next Up system is not able to operate based on Client Advisor to Guest ratioObserves the showroom for Client Advisor and guest needsWatches the lot for a need for a Client Advisor to meet the guest on the lotAlerts the appropriate person to special needs for dealership maintenanceActs as concierge to aid sales team when neededIs fluent in the Nelson new processKnowledgeable on dealerships’ manufacturer cars and functionsConducts car deliveries for the Client AdvisorsSchedules car deliveries when applicableAble to present the protection packages, concept statement, and Nelson DifferenceHelps maintain showroom amenities without sacrificing guest observanceGains guest preferences during deliveryHas an understanding of the A2Z processWe are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.