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Assistant Director, Employer Relations (Arts, Social Sciences, & Humanities)
Assistant Director, Employer Relations (Arts, Social Sciences, & Humanities)Santa Clara University • Santa Clara, CA, US
Assistant Director, Employer Relations (Arts, Social Sciences, & Humanities)

Assistant Director, Employer Relations (Arts, Social Sciences, & Humanities)

Santa Clara University • Santa Clara, CA, US
5 days ago
Job type
  • Full-time
Job description

Assistant Director, Employer Relations (Arts, Social Sciences, & Humanities)

Reporting to the Director of Employer Relations and Partnerships in the Career Center, the Assistant Director of Employer Relations is responsible for advancing the Career Center's strategic plan by developing and managing programs, processes, and initiatives designed to foster purposeful connections, recruitment opportunities, and talent pipelines between students and employers. This position will specifically focus on managing industry and employer engagement within the Arts, Humanities, Education / Teaching, Social Services, Non-Profit / NGO, and Public Sectors. This position works collaboratively with their Career Development counterpart to cultivate relationships with students and faculty across campus, with a specific focus on students and faculty within the College of Arts and Sciences and the School of Education and Counseling Psychology.

Major Program Implementation and Support (40%)

  • Develop and deliver a portfolio of major Career Center initiatives designed to foster purposeful connections, recruitment opportunities, and talent pipelines between students and employers.
  • Facilitate meaningful connections between students, alumni, employers, and professional industry associations and groups by creating an annual calendar of networking and recruitment opportunities such as career fairs, boutique recruiting forums, coffee chats, meet-ups, industry and company treks, and on-campus interviewing programs.
  • Identify, implement, and manage technology programs and resources that facilitate enhanced or accelerated networking and connections opportunities between employers and students.
  • In collaboration with the Director of Employer Relations, advise on and enforce Career Center policies regarding employer recruitment and engagement as well as applicable state and federal employment laws.

Relationship Development and Management (30%)

  • Actively seek approaches to expand and meaningfully scale the Career Center's access to internships and full-time job opportunities at local, national and global employers and industries, including, but not limited to, non-profit, social entrepreneurship, social justice, government, counseling, sports, design, art, digital media, media and communications, journalism, entertainment, theater, television and film, music and dance.
  • Fully engage the university network in support of employer relations by developing new and deepening existing collaborative relationships with administrators, faculty, and staff across campus.
  • In collaboration with the Career Development team, develop and implement an annual strategic plan to facilitate introductions between students and employers.
  • Conduct individual employer consultations to identify, understand, and address employer engagement and recruitment needs.
  • Support the Employer Partner Program by providing a high level of customer service and ensuring all deliverables are met for current partners while also continuously building relationships with potential new partners.
  • Make effective use of Handshake to manage employer relationships, job postings, and events; assist employers with Handshake-related issues as needed.

    • Marketing and Outreach (10%)

  • Spearhead and implement marketing and social media strategies to brand the Career Center to increase awareness among both students and employers of employer relations resources, programs and opportunities.
  • Solicite, collect and share student and employer testimonials and success stories.
  • Develop, maintain, and share digital (and print) resources with students and employers.

    • Continuous Benchmarking, Assessment, and Reporting (10%)

  • Work closely with both the Director of Employer Relations & Partnerships as well as campus and employer partners to assess program and service design, delivery and outcomes.
  • Regularly conduct student and employer needs and gap analyses to inform strategic priorities.
  • Ensure continuous service enhancements through local, regional, and national benchmarking with industry peers.
  • Design systems and processes to track key performance indicators and to solicit qualitative feedback from key stakeholders to include the use of technology systems and tools to track data, develop and assess services and evaluate effectiveness of programs and services.
  • Research emerging employer relations and recruitment best practices as well as workforce, industry and economic trends; integrate research into programs and services.
  • Update position related skills by participating in appropriate professional development offerings throughout the year.

    • Additional Responsibilities (10%)

  • During peak periods, provide individual, group and drop-in career advising for students and assist with Career Center programming.
  • Present at a number of university functions representing the Career Center, including Family Weekend, Welcome Weekend, Parent Orientation, and other events as needed.
  • Represent Santa Clara University's Career Center through active involvement and leadership in regional and national associations.

    • Provides Work Direction

  • May supervise student staff and graduate interns to support strategic departmental operational priorities.

    • General Guidelines

  • Recommends initiatives and implements changes to improve quality and services.
  • Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.
  • Maintains contact with customers and solicits feedback for improved services.
  • Maximizes productivity through use of appropriate tools; planned training and performance initiatives.
  • Researches and develops resources that create timely and efficient workflow.
  • Prepares progress reports; informs supervisor of project status; and deviation from goals.
  • Ensures completeness, accuracy and timeliness of all operational functions.
  • Prepares and submits reports as requested and required.
  • Develops and implements guidelines to support the functions of the unit.

    • Qualifications

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
  • This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
  • Knowledge
  • Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community, and diversity as well as a commitment to and demonstrated skills, knowledge, and awareness to serve the unique needs of the diverse campus community at Santa Clara University.
  • Demonstrated passion and experience in a combination of career development and employment, internships and experiential learning, university recruiting, relationship development, program planning and execution, group facilitation and engagement, and consulting with and advising stakeholders.
  • Evidence of a working knowledge of industry and relevant career and internship opportunities in the marketplace.
  • Knowledge of industry networks, trends in employment, economy, effective interventions, and technology.
  • Skills
  • Enterprising, creative and innovative approach to engagement with employers.
  • Exceptional communication skills to clearly and effectively communicate information to internal and external key stakeholders (employers, students, faculty, staff, parents)
  • Proven track record of establishing and maintaining strong working relationships with a variety of internal and external stakeholders.
  • Strong strategic planning and execution skills
  • Excellent problem solving skills and strong attention to detail.
  • Experience and comfort with technology, recruiting software, database management, social media
  • User knowledge of Microsoft Office Suite and Google Drive
  • Abilities
  • Ability to work independently and in a fast-paced environment.
  • High level of professional discretion and integrity in handling confidential, sensitive information.
  • High level of comfort with ambiguity, shifting demands and priorities.
  • Ability to maintain composure and a positive attitude during periods of high volume and intensity.
  • Ability to solve complex and time sensitive problems as well as handle and manage multiple customers.
  • Ability to prioritize and be flexible.
  • Ability to identify needs and trends and proactively design systems, programs, or interventions in alignment with those needs.
  • Commitment to understand and support Santa Clara University's distinctive Jesuit tradition and educational vision and willingness to model institutional values of service to others, community, and diversity.
  • Santa Clara University is committed to inclusive excellence, therefore it is vital that all candidates seeking employment be committed to and demonstrate skills, knowledge and awareness to serve the unique needs of our diverse campus population
  • Education
  • Bachelor's degree required.
  • Years of Experience
  • A minimum of three years of relevant work experience required.
  • Physical Demands
  • Considerable time is spent at a desk using a computer terminal.
  • Will be required to travel to other buildings on the campus.
  • Will be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.
  • Will be required to occasionally travel to outside customers, vendors or suppliers.
  • Work
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