CAC AdministratorMass., Inc. • Worcester, MA, United States
No longer accepting applications
CAC Administrator
Mass., Inc. • Worcester, MA, United States
7 days ago
Job type
- Full-time
Job descriptionReceive and manage intake calls for the Children's Advocacy Center Serves as the primary point of contact for general inquiries via phone and email Intake emergency response calls from the Department of Children and Families (DCF) and distribute appropriate notifications to MDT partners Coordinate communication between MDT members as needed Follow up with MDT partners regarding missing or outstanding documentation Monitor and manage the CAC email daily Create and maintain case files, including 51A reports and police records Enter cases into the CAC database accurately and in a timely manner Maintain organized onsite and offsite files in accordance with record-retention policies Request and track medical reports from the Child Protection Program at UMASS Compile and maintain statistical data for reporting and grant requirements Schedule forensic interviews as needed Support CAC accreditation and re-accreditation processes Order offices supplies and CAC-specific materials Support special projects, events, training and program initiatives as assigned Schedule mandated reporter training for our community partners Understanding of trauma-informed and victim-centered practices.
Qualifications :
- Proficiency in Microsoft Office 365
- Self-motivated with ability to work well independently and as part of a team
- Excellent organizational skills with a strong attention to detail
- Effective written and verbal communication skills
- Ability to prioritize time sensitive matters and meet deadlines
- Ability to work in a fast-paced environment
- Ability to maintain strong working relationships with fellow employees, professionals, community members and other government agencies
- Capacity to maintain a high level of confidentiality and maturity in handling sensitive matters
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CAC Administrator • Worcester, MA, United States
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